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| WADE ABEL [email protected] Education/Training: Monte Vista High School � 1988-1992 Honor Graduate G.P.A. - 3.917 Emphasis - Performing Arts Awards/Achievements - Honor Graduate, Presidential Academic Fitness Award 1992, California Junior Scholarship Federation Honor Award 1992, P.T.S.A. Scholarship, Bank of America Certificate Winner-Music 1992, Performing Arts Developmental Award, Lifetime Member-International Thespian Society, Golden State Exam High Honors 1989, Golden Crown Award (Awarded to the top five students in the graduating class for academic excellence, community service and school spirit.) Grossmont Community College -- 1992-1993 Three Semesters Completed G.P.A. - 3.78 Emphasis - General Education/Performing Arts Awards/Achievements - Presidents List For 4.0 G.P.A. in a semester - 1993 Customer Service Training � The Disney Store October/November 1993 Customer Service Training � Blockbuster Video August/September 1994 Customer Service Training � Wyndham International March-August 1999 Experience Ramada Inn & Suites 751 Macadamia Dr., Carlsbad, Ca. 92009, (760) 438-2285 November 2000-Present Supervisor: Olivia Villereal Position: Front Desk Agent / Relief Night Audit As Front Desk Agent my requirements include greeting the guests, checking them in and out an efficient manner, and providing them with any information they may need to make their stay more enjoyable. In this position I use computer skills, cash handling experience, PBX operator experience, and experience with taking reservations, in person and over the phone. As Night Auditor, I run daily reports, am accountable for all credit card and guest reward transmittals to our head office, and run all close of day reports. Wyndham Emerald Plaza Hotel 400 West Broadway, San Diego, Ca. 92101, (619) 239-4500 March 1999-February 2000 Supervisor: Kyrstin Martin � Guest Services Manager Position: Guest Services Agent (Front Desk) As Front Desk Agent my requirements included greeting the guests, checking them in and out in an efficient manner, and providing them with any information they may need to make their stay more enjoyable. The position required computer skills, cash handling experience, PBX operator experience, and experience with taking reservations, in person and over the phone. Through Wyndham I completed the customer service training classes. Travelodge Harbor Island 1960 Harbor Island Dr., San Diego, Ca. 92101, (619) 291-6700 January 1998-May 1998 Supervisor: Alfonso Moore - Front Desk Manager Position: Front Desk Clerk As Front Desk Agent my requirements included greeting the guests, checking them in and out an efficient manner, and providing them with any information they may need to make their stay more enjoyable. The position required computer skills, cash handling experience, PBX operator experience, and experience with taking reservations, in person and over the phone. Princess Cruises 10100 Santa Monica Blvd., Los Angeles, Ca. 90067, (800) 872-6779 ext. 5607 October 1996-December 1997 Supervisor: Fabian Gomez - Entertainment Supervisor Position: Dancer The position required enthusiastic, outgoing team players to work in the nightly shows aboard the cruise ship. Passenger interaction was also very important, requiring good interpersonal skills. Wolfgang Bocksch Concerts L7,7A 68161 Mannheim, Germany June 1996-October 1996 Supervisor: Miriam Montegue - Company Manager Position: Actor/Dancer European Tour of the Broadway Musical 42nd Street. The position required strong interpersonal skills working closely with people from different countries and with Americans in a close everyday work environment. Many public relations skills were important as many public appearances were necessary. Theater League Inc. 4841 Fir Ave., Seal Beach, Ca. 90740, (310) 430-7392 May 1996-June 1996 April 1995-May 1995 Supervisor: Joan Simmons - Associate Producer Position: Actor/Dancer 1996 Regional Southwest tour of the Broadway musical Evita 1995 Regional Southwest tour of the Broadway musical 42nd Street The position required strong performing skills as well as the ability to work and live closely with co-workers. University of California at Santa Barbara/Santa Barbara Dance Theater 4219 Cheadle Hall, Santa Barbara, Ca. 93106, (805) 967-0020 August 1995-May 1996 Supervisor: Jerry Pearson - Director Position: Dancer/Teacher The position included dancing in a modern dance company and taking part in two major performances in the season. It also provided children�s workshops in the public elementary and middle schools in and around Santa Barbara as well as teaching after school dance classes at the school sight. Enlightened Sights Card and Gift Shop 819 State Street, Santa Barbara, Ca. 93101, (805) 962-3008 May 1995-August 1995 Supervisor: Keri Martindale - Manager Position: Sales Associate/Key Holder The position required customer service in fast paced retail situations, opening and closing duties, training of new employees, communication skills, maintenance of shop floor, and cash register/money handling skills. Blockbuster Video 2650 Jamacha Road, El Cajon, Ca. 92019 (800) 800-6767 (payroll dept.) September 1994-January 1995 Supervisor: Susan Rosenberg - Manager Position: Customer Service Representative The position required customer service for the rental and sales of merchandise as well as floor maintenance of the store and cash register/money handling experience. Computer skills were needed for the cash registers. Leadership Experience Monte Vista High School � Choir Council 1991-1992 -- A member of the decision making group for the Monte Vista High School vocal department.Organized concerts, fund raisers, competitions, and costumes. Monte Vista High School � Choral Ensemble Choreographer 1992-1993 -- Creating and teaching the choreography for choral competitions to 32 High School Studentsduring school hours. Enlightened Sights � Training of new employees. Two employees trained by myself and the managers of the store. |
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