187 Broadway, Somerville, MA 02145

Home Phone: (617) 628-7508 [email protected]

 

           

EDUCATION

 

            Salem State College, Salem, MA                                                                                     May 2007

            Candidate for Bachelor of Science, Communications

            Public Relations Concentration, Marketing Minor

                       

 

 

WORK EXPERIENCE

                       

            Neighborhood Diabetes, Wakefield, MA                                                                      June 2006- Present           

            Clinical Representative

            Respond to client questions, answer phone inquiries and answer a 12-line

            phone system. Take and process new referrals and assist in solving a range

            of problems. Also file, receive and fax documents.

 

            American Eagle Outfitters, Peabody, MA                                                                    Sept. 2004- Jan. 2005

            Sales Associate/Cashier

            Advised customers on new fashion trends. Created merchandise and window

             displays according to store specifications. Provided excellent customer

            service and processed returns and exchanges. Assisted customers with

             purchases according to their personality.

 

            Leeba Salon, Boston, MA                                                                                                March 2004- Oct. 2004

            Receptionist

            Scheduled appointments. Made follow-up and reminder calls. Answered a

            4-line phone system. Balanced a daily drawer of approximately $1500.

            Opened and closed the salon.

           

            Winter Hill Bank, Somerville, MA                                                                                  Aug. 2000- March 2004

            Bank Teller

            Processed 400-600 transactions daily for business and personal customers.

            Processed customer withdrawals, deposits, check cashing, credit card payment

            and cash advances. Efficiently handled transactions during peak time.

            Balanced a daily drawer of approximately $5,000 per shift.

 

 

COMPUTER SKILLS

 

            PC and Macintosh computers, Microsoft Word, Excel and Power Point. Familiar with Quark and Photoshop.