Core Units of Competency
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Code |
Title |
Code |
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Work effectively in an Information Technology environment |
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Apply Occupational Health and Safety procedures |
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Operate computing packages |
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Operate computer hardware |
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Design organisational documents using commercial computing packages |
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Integrate commercial computing packages |
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Maintain equipment and consumables |
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Communicate in the workplace |
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Connect hardware peripherals |
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Install software applications |
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Maintain system integrity |
Elective Units of Competency
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Code |
Title |
Code |
|
Receive and process oral and written communication |
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Maintain equipment/ software inventory |
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Interact with clients |
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Identify components of multimedia |
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Access the Internet |
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Record client support requirements |
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Apply problem- solving techniques to achieve organisational goals |
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Participate in a team and individually to achieve organisational goals |
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Determine client computing problems and action |
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Administer network peripherals |
Units of Competency shown in bold are core units within the AQF Certificate II.