|
Element of Competency |
Competent (Assessor Signature) |
|
1. Receive and process oral communication |
|
|
2. Receive and process written communication |
|
|
3. Respond to incoming telephone calls |
|
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4. Make telephone calls |
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VERIFICATION OF ACHIEVEMENT OF UNIT
OF COMPETENCY
I,
_________________________, of __________________________ (name
of assessor) (Registered
Training Organisation) certify that __________________________ (name of student) has demonstrated competence in the unit of competency ICAITD003B Receive
and process oral and written communication Signature ______________________ Date ______________________ |