UNITS OF COMPETENCY FOR CERTIFICATE II

ICAITD003B            Receive and process oral and written communication

Element of Competency

Competent (Assessor Signature)

1.      Receive and process oral communication

 

2.      Receive and process written communication

 

3.      Respond to incoming telephone calls

 

4.      Make telephone calls

 

 

 

 

 
VERIFICATION OF ACHIEVEMENT OF UNIT OF COMPETENCY

 

 

I, _________________________, of __________________________

                (name of assessor)                         (Registered Training Organisation)

 

certify that

 

__________________________

(name of student)

 

has demonstrated competence in the unit of competency

 

ICAITD003B   Receive and process oral and written communication

 

 

Signature  ______________________           Date    ______________________

 

 

 

 

 

 

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