6.2 Operations
& Maintenance
Managers oversee the
computer operation and ensure that personnel and machines work efficiently.
Computer operators look after computing resources in a large computer system
such as a mainframe. Data entry operators are people who accurately and quickly
enter data into large computer systems. Computer consultants are employed on
contract to analyse a problem and then advise what computer system will solve
the problem. Training specialists teach users how to operate their computer
system. Technical support staff are people who assist users of a computer
system by answering their questions on hardware or software. Computer
technicians install, maintain and repair the hardware of a computer system.
True or
False? Write out the true sentences and change the false sentences so that they
are true.
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Managers are needed to oversee the computer operation and ensure that personnel and machines are working efficiently. |
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Data entry operators look after computing resources in a large computer system such as mainframe. |
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Computer operators need a logical mind and to be able to work under pressure. |
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Technical support staff are people who enter data into large computer systems. |
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Computer consultants are employed on contract to analyse a problem and advise what computer system will solve the problem. |
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Training specialists teach users how to operate their computer system. |
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Computer operators are people who assist users of a computer system by answering their questions on hardware or software. |
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Technical support staff may work on a ‘help desk’ in a large organisation that uses many computers. |
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Computer technicians install, maintain and repair the hardware of a computer system. |
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Technical support staff check for loose connections, cleaning any moving parts and running test programs to check that everything works correctly. |