Computer will not play CDs:

If computer will play CD software but will not allow audio CDs to play:

Go to Start à Settings à Control Panel à Multimedia

Make sure there is a check beside CD player

 

If it is checked, uncheck it, then restart the computer.

Check it and restart the computer again.

 

To place sound icon back on taskbar:

1. Start
2. Control Panel
3. Multimedia
4. Audio
5. Click box for show on task bar

1.     Have you installed the latest drivers for your sound card?

Verify that you have installed the latest drivers for your sound card.

For information on the latest drivers for your sound card, consult the sound card's documentation, or the manufacturer's Web site.

2.     Speaker quality may be a problem.

Sometimes lower quality speakers distort sound at lower volumes than higher quality speakers do.

If you have lower quality speakers, you may need to upgrade to improve sound performance.

3.     Can your speakers handle the volume level?

Sound distortion can be caused by a higher volume of sound sent to the speakers than they can handle.

To decrease the volume of the sound sent to your speakers

• Use the volume dial on the back of your audio card (in the back of your computer where the speakers plug in).
• Or, click Start, point to Programs, point to Accessories, point to Entertainment, click Volume Control, and then adjust the volume.

Note

• For audio cards that use both types of controls, both must be adjusted.

4.     There may be a hardware device conflict on your computer.

To verify that the device is present on the Device Manager tab and that there are no conflicts

1. Click Start, point to Settings, click Control Panel, and then double-click System.
2. On the Device Manager tab, verify that the device is present and that there is not an exclamation point in a yellow circle next to it. If a device has an exclamation point in a yellow circle next to it, the device may be using the same settings as another device in your computer.
• If you see an exclamation point in a yellow circle:
1. Double-click the device, and then click the Resources tab.
2. Look in the Conflicting device list for resource conflicts. If a resource conflict exists, eliminate the conflict by configuring one or more of the devices to use different resources. For information about how to do so, consult the device documentation or manufacturer.

5.     Verify that the Use Single Mode DMA setting is correct.

To verify that the Use Single Mode DMA setting is turned on

1. Click Start, point to Settings, click Control Panel, and then double-click System.
2. On the Device Manager tab, double-click Sound, Video and Game Controllers, and then click your sound card.
• If you don't know the name of your sound card, consult its documentation.
3. Click Properties, and then click the Settings tab.
4. Click Advanced Settings, and then click to select the Use Single Mode DMA check box.
• If the Advanced Settings button does not appear on the Settings tab, then your sound card does not support this feature.
5. Click OK until you get back to the Control Panel, and then close the Control Panel.
6. Are you using Windows 3.x drivers in Windows 98?

To verify that you are using Windows 98 sound drivers

1. Click Start, point to Settings, click Control Panel, and then double-click System.
2. On the Device Manager tab, double-click Sound, Video and Game Controllers, and then verify that the audio device is present.
• If you don't know the name of your sound card, consult its documentation.

If the Sound, Video and Game Controllers branch in Device Manager or the specific audio device is not present, contact your sound card manufacturer to obtain updated Windows 98 drivers.