Dear Prospective Travel Counselor,

 

 

 

Thank you for your interest in volunteering.   Volunteer Travel Counselors are a special group of people who are the link between the Colorado Welcome Center and the traveling public. 

 

Please read the information and forms in this packet to help you decide if becoming a Travel Counselor is right for you.   We don’t want you to be “just a volunteer.”   Our Travel Counselors play an important role in the success of the Colorado Welcome Center. This takes both time and commitment, but we believe you will find the experience rewarding as well as fun.

 

To start the process, complete the application materials and either mail, fax 491-3583 or drop them by our office at 3745 East Prospect Road, Suite 105. Once your application has been received it will be reviewed and you will be contacted and given information about upcoming orientation and training sessions.  

 

If you have any other questions, please do not hesitate to call me at 491-3583.

 

Sincerely,

 

 

 

Heather A. Clark

Manager

Colorado Welcome Center

 

 

Enclosures

 



VOLUNTEER TRAVEL COUNSELOR

Fort Collins Convention & Visitors Bureau

Colorado Welcome Center

 

Purpose:  To enthusiastically greet and provide the visiting public with current and accurate information about the State of Colorado, thus enhancing and extending their stay.

 

Benefits to the Volunteer: Satisfaction from assisting visitors; meeting people from different states, countries, and cultures; learning about area and state attractions; gaining new skills; and having fun.

 

Responsibilities:  To greet the motoring public, distribute accurate travel information and provide travel routing.   To continue ongoing education and staff development through training sessions, staff meetings, familiarization trips and independent learning.  To fulfill shift duties and responsibilities while maintaining the integrity of the Colorado Welcome Center facility and mission.  To assist in the sales of the RMNA bookstore, if comfortable. To provide coffee for tourists. To help in any annual surveys conducted by the State of Colorado. To treat all visitors and staff with respect and courtesy.

 

Resources and Support Available: Travel Counselors will be provided training, shirt, nametag, and a safe working environment.  The program will provide access to brochures, maps, reference materials, and audio-visual materials specific to the area and Colorado.  There are opportunities to participate in study trips and tri-annual conferences to further enhance knowledge of the area and Colorado.

 

Qualifications:  The Travel Counselor should be self confident, outgoing, and have good customer service and communication skills in order to provide information in an easily understood and helpful manner.  Basic experience and knowledge about the area and Colorado and/or being willing to quickly learn is a must.   Travel Counselors should be physically able to perform the duties required. 

 

If you are unable to fulfill these duties, please see Heather about our other volunteer opportunities.

 

Time Required:  A wide range of shifts are available, see staff for more details. Shifts are 3-1/2 hours in length during the Summer and 3 hours in the Winter. 

 

Expected Results from this Position:  Correctly informed travelers, positive feedback from visitors, and return visits.

 

Contact Person:

            Heather Clark, Manager

            Colorado Welcome Center

3745 E. Prospect Road Suite 105

            Fort Collins, CO 80525

            Phone:  970-491-3583

            E-mail:  [email protected]



NAME ______________________________________________

 

VOLUNTEER TRAVEL COUNSELOR INFORMATON

 

Days available:   (If more than one, please indicate your preference if any).

 

MON ____      TUE ____       WED ____      THU ____       FRI ____        SAT____         SUN____

 

Shifts available:  (If more than one, please indicate your preference if any).

Summer: 8 - 11:30 a.m. ______          11:15 a.m. – 2:45 p.m. ______           2:30 – 6 p.m. ______

 

Winter: 8 – 11 a.m. _______ 11 a.m. – 2 p.m. _________ 2 – 5 p.m. ________

 

How many shifts per month are you available?

One per week ____                 2 – 3 per month ____              Substitute as needed ____

 

Do you have your own transportation?  Yes ____    No ____

 

Do you speak any other language besides English?   Yes ____    No ____

If yes, what language/s:  _________________________________________________________

 

How familiar are you with things to do and see in the Fort Collins area?

Very familiar ____                     Somewhat familiar ______                      Vaguely familiar ____

 

How familiar are you with things to do and see in Colorado?

Very familiar ____                     Somewhat familiar ______                      Vaguely familiar ____

 

Special knowledge and skills:

            ____History of the area          ____Computer                        ____Map reading

            ____Customer service ____First Aid/CPR                 ____Travel routing

            ____Others, please list: _____________________________________________________

                                                   _____________________________________________________

           

Are you registered with RSVP?   Yes ____   No ____

 

Additional on-going training and staff meetings will be required of Volunteer Travel Counselors. 

Please check those days and times that you most likely would be available/would prefer:

MON ____      TUE ____       WED ____      THU ____       FRI ____        SAT____         SUN____

 

Mornings ____                                    Afternoons ____                                 Evenings ____

 

Why are you interested in volunteering at the Welcome Center?

 

___________________________________________________________________________________

 

How did you hear about this volunteer opportunity? _____________________________________


 

 

 

APPLICATION VOLUNTEER TRAVEL COUNSELOR

 

Fort Collins Convention & Visitors Bureau  & Colorado Welcome Center

 

Name __________________________________________________ Birthdate ___________________

E-Mail Address: _________________________________________  Soc Sec #__________________

 

Address/City/ZIP _________________________________________________________________

How long have you lived at this address? _________________  If less than 7 years, please provide address/es within past 7 years:

Address                                                           City/State/ZIP                                     County

______________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________

 

Day phone:  __________________________       Evening phone: ____________________________

Are you employed?  Yes ____   No ____    If yes, name of employer:

___________________________________________________________________________________

 

Personal references                                         Address                                                           Phone

_________________________________    ___________________________________    __________

 

_________________________________      __________________________________    __________

 

Have you used any names or Social Security numbers within the past 7 years other than those given above?  If so, please list (include nicknames, ex. Susie for Susan): ___________________________________________________________________________________

 

Have you been convicted of a crime in the past 7 years?  If so, please describe below. 

Incident                                                           City/County/State                               Charge

______________________________________________________________________________________________________________________________________________________________________

 

Please list any current or past volunteer positions you have held:

Date                           Agency                                    Job Title/Duties

___________________________________________________________________________________

___________________________________________________________________________________

 

 

I understand that a criminal history and reference check will be made in order to ensure a safe working environment and I affirm that the above information is true and correct and that I have not knowingly provided false or misleading information.

 

Signed ________________________________________________                        Date __________________

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