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FAQ |
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Shipping & Ordering |
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HOME |
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Do you accept credit /debit cards? |
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Do you keep holiday candles yearound? |
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Drew Candles |
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YES! I accept credit card orders through PayPal.When you "add to cart" you will go to a secure server to place your order. |
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NO...However I may,at a later date, have a "SALE" page for holiday items that didnt get sold before the holiday. |
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Valentines |
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How long will it take to receive my order? |
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Contact Me |
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What is your RETURN policy? |
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If for any reason you arent delighted with any candles,Please return within 14 days and you will recieve a full refund,LESS Shipping and Handling. |
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ORDER |
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If an item is "In Stock" it will take approx. one week from the time you verify your order.Once I receive an order,I will send a confirmation email to you within 24 hours.Once you confirm your order..approx. 7-10 days to receive your order with Standard shipping. If an item is NOT "In Stock" same rules apply as above, however add 7-10 additional days to receive your order with Standard shipping. |
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Is my Personal Information Safe? |
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YES!!! I will NEVER send unwanted email to you and I will NEVER send or sell any of your information to anyone else.I will not keep your personal information after a transaction is completed without your prior approval for things such as emailing for sales or updates.And you may always stop recieving updates via email at ANY time!! |
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Where can I change quanities? |
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Once you add an item to your cart,you will able to adjust your quanities there.After you change quanities,select "Update Cart" to reflect your new quanity choice. |
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Where can I choose my fragrance? |
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Once you are ready to checkout,there will be a field named "Optional Instructions"..there you may add your fragrance.IF you are ordering more than one candle and more than one fragrance,please put the order number with the fragrance choice.(ie..#DJ5-Mountain Fresh) |
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For More information on Candle Care...Burn Times and other related candles questions..Please visit "Candle Care" |
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