HOW TO ORDER
To order, please email us at
[email protected]
,
and include
the following information clearly:-
- Your Name
- Product
number & style (e.g. A105, black, M size)
- Quantity
- Choice of
payment method
- Choice of
Shipment Method
Once we have received your order, we will reply to you in 48 hrs.
** Please
read the Terms and Conditions carefully before placing and order.
PAYMENT METHODS
Our recommended payment method: Secure, Fast
& Accurate.
We can speed up the shipment once your payment is confirmed. Items are shipped
right away to you address
as
indicated in your PayPal account when the item is ready.
OR
By CASH : For customers residing in
Greater Vancouver Area ONLY, choosing LOCAL PICK-UP.
Minimum
of purchasing two items.
Pick up Locations: Broadway Station/ Metrotown Station/ Scott Road Station
OR
For the convenience of non-Paypal users who reside in Canada,
we also
accept
GiftCards as a type of payment.
SHIPPING
POLICY
We ship within Canada & U.S.A. **
|
SHIPPING FEE |
ITEMS | SHIPMENT METHOD |
| $ 1.5 / item |
Ear-rings, bracelets, under garments and other light items |
Regular Mail # |
| $ 2.5 / item |
Necklace, some bracelets Clothing (e.g. Tops, Dresses)* |
|
$ 8 / item $ 10 ( 2 items; under 1 kg in total) ¡@ |
All items |
EXPRESS Post Option *
(include $ 100 coverage for loss or
damaged) |
# Customers who choose regular mail have to bear the risk of any loss or damage during the shipment by Canada Post (which rarely happen). We do our best to make sure all products are wrapped carefully with protective bags and packed in bubble envelopes if necessary.
* To compile with the standard of Canada Post, for certain overweight items, we ship by EXPRESS POST only. Overweight Items are over 500g each, indicated by item code with the ending "OV" (e.g. A105OV. )
** For customers residing in the States, currency conversion rate is (1 CAD = 0.9 USD).
Please email us for shipping Fee and details.¡@
How Long will My Shipment Take to Arrive?
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All our items are exclusive in Canada, rarely available in the market, and many are hand-made. For every order we receive from you, we order it just for you form your from overseas. Please kindly allow 7-14 working days for us to process you order.
Shipment arrival dates to us are every Monday and Friday. Once we receive the items you request, we ship them to you the next day according to your shipment preference:-
¡@
Shipment Method Greater Vancouver B.C. Other Provinces Regular Mail 2 business days 3 business days 4 business days EXPRESS Post 1 business days 2 business days 2 -3 business days
Gift Wrapping
Service
We offer selections of Gift Bags at low cost to go
along with your shipment.
No extra shipping fee
will be charged. Please visit our
Gift Bags
Catalogue
for details.
TERMS & CONDITIONS
(1)
RETURN POLICY:
If for some reason you are not happy with your purchase when you receive it, we
will gladly
refund you the item purchase price, less a 15% restocking fee.
Please click here for details.
(2)
Please note that like other online shopping, the color of items appears on your
computer screen may
slightly vary from the actual product
you receive due to different screen settings.
(3) To ensure your right as a customer, please
read the information below carefully:-
EARRINGS & BRACELETS
They are all hand-made and unique.
We normally make 1 - 3 only for each item. Please kindly allow 7-14
working
days for us to process your order. If
you can't wait or you are getting a last minute birthday gift, the mall would
probably be a better option for you.
TOPS & DRESSES
According to the
manufacturers, they constantly improve the design of their products. So the
appearance
of the items you receive
might slightly vary from the photos (but no more than 10% difference
guaranteed).
We ensure the quality of
every shipment to our customers. Again, please
kindly allow 7-14 working days
for us to process your order from overseas.
~ AVAILABLE SIZES ~
Most tops and dresses items are available in
small, medium or free size only.
Items available in XL size are with item codes starting
with "CX" e.g. CX-8281
For details, please check
Clothing Size Chart.
Please read the item descriptions carefully (colors, sizes...etc.) before you
place an order. Thank you.
Order/ Enquiry:
[email protected]
¡@
~~ SINCERITY, QUALITY, HONESTY ~~
¡@