CONSUMERS AGAINST Seattle's Downtown Dog Lounge |
This website is for former clients that are dissatisfied with the Downtown Dog Lounge. We feel it is important to share experiences related to the company's business practices, as well as it's performance (or lack thereof). All testimonials are confidential meaning names, of dogs as well as their owner's, will not be published on this site. The dog's breed, however, will be listed. After hearing many horror stories from others who have been involved in one way or another with this establishment, this website is long overdue. It is time for the public to see and hear the short comings of this business. Email your thoughts or experiences to [email protected] |
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| Because our dogs deserve nothing but the best... |
| No "bones" about it, you need to read these true stories... |
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| More Testimonials... UPDATED May 23, 2007 I took my border Collie to DDL on Bell Street for almost 2 months (May & June). He'd been going to Tails of the City daily, which he LOVED and couldn't wait to get to each morning, until I changed jobs and needed to find a more convienient location. My dog had to be dragged into DDL, and kept trying to escape as he didn't like it at all. I stopped using DDL after my dog came down with heat stroke for the second time and had to be seen by a vet and given intravenous fluids. I complained after the first event that the play area in the back was simply too hot for dogs, that they needed water (bowls always seemed to be empty) and fans to cool the place down (the only fans in the place were blowing on employees with dogs lying exhausted and panting from the heat). I got nowhere with the manager on duty. I will NEVER take my dog back to this organization and let other dog owners know of my complete displeasure with DDL. Paula Hooser (name with permission) |
| Don't be fooled! The owner packages this place beautifully, especially the new TV show, but the whole thing is a lie! Look closely and you will see why you shouldn't believe the hype. I've been to the Belltown and Elliot location; Belltown is really bad. Small dogs - look at the number of small dogs they keep in the pen by the window... they're putting more than 10 dogs in that small space, and they never get human attention. Larger dogs - They don't have enough staff to watch all those big dogs, so it's like a crazy house in the back. They do not have staff dedicated to walking, so dogs are not walked regularly and consistently. The noise levels at the Belltown location stress me out after 5 minutes, can you imagine how bad dogs feel after a whole day! They have a very high turnover of staff, but you wouldn't know it because you don't interact with the people who are actually handling your dog. People who bring their dogs to this place want to believe the lie. You spend a ton of money and buy into the illusion of a loving space for dogs, but what you get is a big warehouse full of stressed out animals. If you decide to bring your dog make sure you ask "when" your dog was walked... not "if" the dogs was walked because they will lie. If you're paying $28 a day, and your dog is not being walked or being given attention, then your dog might as well be at the local animal shelter, Actually, the dogs at PAWS get more attention and personal space. |
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| Were you upset or concerned by the WE TV Episode 4: Who Let the Dogs Out? Follow the link below to the letter sent to the owner of the Downtown Dog Lounge... |