A dynamic administrator with a strong record of achievement combining skills in diverse areas of organizational development, group/staff leadership, program development, project management, information technology, marketing, building partnerships and community relations.  Experienced in the operation of a successful Big 10 not-for-profit dining service, including a $3.2 million turn around in one year , new business development and the administration of multi-site operations.

Leadership

n     Developed and implemented a staff professional development program resulting in greater management team expertise and operational compliance.

n     Key participant on strategic planning teams, developing long-term goals for the department, parent division and Auxuliary Programs and Services.

n     Authored and implemented standard operating procedures in a manner producing buy-in and support; provided training support and guidance.

n     Served as an elected representative on the Indiana University Professional Council.  Tenure with the IUBPC included service as a committee chair as well as council president and member of the Bloomington Faculty Council

n     Served 15 years as a commissioned officer in the U.S. Army Reserve and on Active Duty, prior to Honorable Discharge.  Service included duty as a military advisor to the Coalition Provisional Authority, Ministry of Justice.

Finanacial Management

n     Directly responsible for the P & L of a $27 million annual budget

n     Directed the turn around of a financially struggling department.  Created a $3.2M swing from $1.6M negative performance to $1.6M positive contribution.

n     Works with division and institution financial management offices.

n     Responsible for all franchise operations.

Information Technology

n     Certified administrator of CBORD PCS point contract software.

n     System operator of Blackboard’s OPTIM card system.

n     Conceived of construct for on-line job application system: Hire Me!

Project Management

n     Instituted Hire Me! Recruiting: elevated student pre-staffing from 0-80%, raised retention rate to +95% and cut temporary labor service costs by $2.2M annually.

n     Facilitated accounting of excess inventory at Halls Food Stores and expedited sale or utilization, capturing revenue and valuable cubic footage.

n     Directed operations and +$6M renovation of dining center into a food court.

n     Played vital part in county and university emergency management teams.

n     Liaison to Kelley School of Business MBA Program and class projects.

Indiana University, Bloomington, IN

n     Business Consultant                                                    2000 - present

n     Training Manager                                                        1998 - 2000

n     General Manager, Food Court                                     1996 – 1998

Indiana University, Bloomington, IN

n     B.A., History, Honors Division Graduate

n     B.S., Military Science

United States Army Military Police School, Anniston, AL

n     Officer Basic Course, Resident

n     Officer Advanced Course, Correspondence

Army Institute for Professional Development

n     TATS Military Intelligence Officer Transition Course

U.S. Army Reserve Readiness Training Center

n     Company Pre-Command Course

Alamo Safety Organiztion

n     Unit Safety Course

American Red Cross, CPR/First Aid Community Instructor

F.A.S.E. (Faculty and Staff for Excellence) Mentor

American Legion

CBORD PCS Administrator

I.U. HR Supervisors and Legal Compliance

National Restaurant Association ServSafe Foodservice Sanitation, Renewable

NACUFS, National Association of College and University Food Services

IACUBO, Indiana Association of College and University Business Officers

NACS, National Association of Convenience Stores