I sent the message below to Communit-E
on May 3, but am repeating it because
of the recent inquiries. Also, Michael Phelps, Owner of the Examiner, sent
me an e-mail indicating he had read my message and would stop the paper.
I
then e-mailed him, asking if he had read the many other complaints from
our
readers and he said he would take care of it of canceling the paper fir
the
other readers who had complained in the newsletter.. Here is his address:
mphelps@dcexaminer.com
Good Luck!
Jan Phalen
DC: 202-363-8998
DE: 302-539-7655
Cell: 202-271-6460
janphalen@verizon.net
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------ Forwarded Message
From: Jan Phalen <
janphalen@verizon.net>
Date: Thu, 03 May 2007 18:02:27 -0400
To: <
COMMUNIT-E@yahoogroups.com>
Subject: Re:Examiner - How I stopped the paper.
It took me three-four weeks to get the Examiner stopped. Below are the
names and numbers of the people I called daily, except Sunday.
Becky Brown, Examiner, Manager, Circulation: 800-531-1223. Useless. I
stopped calling after the first few days.
Teresa Brown, assistant to Tom DeSimone, Regional VP, Circulation:
703-738-0754; very helpful after the first few calls.
Richard, NewsOne Distributors in Greenbelt: 240-473-6838. He got my zip
code incorrect, which took a few days to rectify. He made a number of
promises but did not follow thru until I left messages with his boss .....
Mike Hughes, Director, NewsOne: 240-473-6838, ext 311. Never talked to
him
but we played phone tag a lot with full messages. He was responsive to
my
messages. He did tell me that he could not read Richard's note to him about
my calls. I told him about Richard not copying my zip code correctly and
suggested that he double check anything that Richard may be sending to the
supervisor who supervises the people who actually throw the paper on our
property or street. That seemed to do it.
Also Richard told me at the last call that he would tell the supervisor
to
tell the delivery person to not just stop delivery, but to pick up the paper
that was delivered the day before. I am assuming that the driver finally
found the correct house, because that paper was picked up and no other paper
has been delivered.
I left very strong messages after the first few days. My next step was
going to be my delivering to Michael Phelps home (front yard) all the
Examiners he had thrown on my yard. I still have a pile if anyone wants
them.
Jan Phalen
DC: 202-363-8998
DE: 302-539-7655
Cell: 202-271-6460
janphalen@verizon.net
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------ End of Forwarded Message