QUESTIONNAIRE2

QUESTION N°1 What kind of mobile phone do you have?
ANSWERS Nokia 74,2 73,54
  Ericsson 11,7 11,60
  Siemens 5,8 5,75
  Motorola 6,7 6,64
  Other 2,5 2,48
    101 100

ChartObject Chart 1

QUESTION N°2 How much you are willing to pay for a mobile phone?
ANSWERS Under 50 € 18,5 18,50
  50-100 € 18,5 18,50
  100-200 € 45,5 45,50
  Over 200 € 17,5 17,50
    100 100

ChartObject Chart 2

QUESTION N°3 Do you have any accessories?
ANSWERS Mobile phone covers 50,0 29,12
  Mobile phone case 42,5 24,75
  Mobile phone mascot 5,8 3,38
  Hands free 44,2 25,74
  Battery 17,5 10,19
  Other 11,7 6,81
    172 100

ChartObject Chart 3

QUESTION N°4 What do you do with your mobile phone?
ANSWERS Calling 97,5 48,15
  Sending messages 72,5 35,80
  Playing games 14,2 7,01
  Listening to music 9,2 4,54
  Using the Internet 3,3 1,63
  Other 5,8 2,86
    203 100

ChartObject Chart 4

QUESTION N°5 What is the most important feature in your mobile phone?
ANSWERS Price 60,8 40,78
  Brand 10,8 7,24
  Size 33,3 22,33
  Good looks 20,8 13,95
  Games 1,7 1,14
  Other 21,7 14,55
    149 100

ChartObject Chart 5

QUESTION N°6a Which new properties are the most useful?
ANSWERS Colour monitor 20,0 15,37
  Camera 33,3 25,60
  Polyphonic tones 14,2 10,91
  Triple frequency 19,3 14,83
  Nothing 43,3 33,28
    130 100

ChartObject Chart 6

QUESTION N°6b Do you have some of these already?
ANSWERS Colour monitor 10,0 14,12
  Camera 5,0 7,06
  Polyphonic tones 8,3 11,72
  Triple frequency 5,0 7,06
  Nothing 42,5 60,03
    71 100

ChartObject Chart 7

QUESTION N°7a Have you used mobile services (purchasing via mobile phone, paying bills etc)?
ANSWERS Yes 65,8 66,94
  No 32,5 33,06
    98 100

ChartObject Chart 8

QUESTION N°7b Are you satisfied with mobile services?
ANSWERS Very satisfied 4,2 4,59
  Satisfied 17,5 19,10
  Somewhat dissatisfied 23,3 25,44
  Very dissatisfied 0,8 0,87
  Don´t know 45,8 50,00
    92 100

ChartObject Chart 9

QUESTION N°8a Which peripheral services have you used?
ANSWERS Logo/picture messages 50,8 26,28
  Tones/voice messages 47,5 24,57
  Horoscope 5,8 3,00
  News/weather/sport 15,0 7,76
  Secret messages 5,8 3,00
  Bus/metro tickets 17,5 9,05
  Parking payment 12,5 6,47
  Security services 0,8 0,41
  Summer Cottage heating 0,0 0,00
  Car wash 2,5 1,29
  Gift service 1,7 0,88
  Java-applications 0,0 0,00
  Nothing 24,2 12,52
  Other 9,2 4,76
    193 100

ChartObject Chart 10

QUESTION N°8b Which of these do you find useful / What would you consider buying via mobile phone, if possible?
ANSWERS Logo/picture messages 37,5 13,68
  Tones/voice messages 40,0 14,59
  Horoscope 2,5 0,91
  News/weather/sport 22,5 8,21
  Secret messages 6,7 2,44
  Bus/metro tickets 44,2 16,12
  Parking payment 35,8 13,06
  Security services 15,8 5,76
  Summer Cottage heating 12,5 4,56
  Car wash 16,7 6,09
  Gift service 8,3 3,03
  Java-applications 4,2 1,53
  Nothing 22,5 8,21
  Other 5,0 1,82
    274 100

ChartObject Chart 11

QUESTION N°8c How much have you paid for peripheral services?
ANSWERS 0,30-4€ 21,0 38,18
  5-9€ 12,0 21,82
  10-19€ 9,0 16,36
  20-39€ 6,0 10,91
  40+ 7,0 12,73
    55 100

ChartObject Chart 13

QUESTION 9 Are you planning to shop with your mobile phone in the near future?
ANSWERS Yes 44,2 44,56
  No 14,2 14,31
  Don´t know 40,8 41,13
    99 100

ChartObject Chart 14

QUESTION N°10a Have you given your permission for mobile message advertising?
ANSWERS Yes 28,3 28,79
  No 70,0 71,21
    98 100

ChartObject Chart 18

QUESTION N°11 Where do you get information about mobile services or mobile phones?
ANSWERS Magzines 82,5 29,46
  Television 50,8 18,14
  Radio 15,0 5,36
  Outdoor advertising 21,7 7,75
  Internet 33,3 11,89
  Friends 51,7 18,46
  Retailer 20,0 7,14
  Other 5,0 1,79
    280 100

ChartObject Chart 19


Data ultimo aggiornamento 05/06/03
Aggiornato da Piero Calamandrei

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