| 1. | Speak to People. There is nothing as nice as a cheerful greeting. |
| 2. | Smile. It takes 72 muscles to frown - only 14 to smile :-) |
| 3. | Call People by Name. Everyone is pleased when you remember their name. |
| 4. | Be Friendly and Helpful. And others will respond in a like manner. |
| 5. | Speak and Act. As if everything you do were a genuine pleasure. |
| 6. | Be Genuinely Interested in people. |
| 7. | Be Generous With praise - cautious with criticism. |
| 8. | Be Considerate With the feelings of others. It will be appreciated. |
| 9. | Be Thoughtful Of the opinions of others. There are three sides to any controversy. Yours, the other persons and the right one! |
| 10. | Be Willing To give service. What counts most in life is what we do for others! |
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There is Never a Wrong Time To do the Right Thing in Life. |
| Your behaviour is your responsibility. |
| A business succeeds, not because it is big or it has been long established; but because there are people in it, who live it, work it, sleep it, dream it, and build a great future for it. |