QA Books

Anton, Jon                

Call Center Benchmarking: Deciding if Good Is Enough

 

Beizer, Boris
Black-Box Testing: Techniques for Functional Testing of Software and Systems, 

 

Beizer, Boris

Software System testing and Quality Assurance

 

Beizer, Boris

Software testing Techniques

 

Bennis, Warren

Why Leaders Can’t Lead

 

Boehm, Barry W
Software Engineering Economics

Bouldin, Barbara
Agents of Change: Managing the Introduction of Automated Tools  

 

Buchanan, Robert W.

The Art of Testing Network Systems

 

Crosby, Philip

Quality without Tears: The Art of Hassle-Free Management,

 

Crosby, Philip
The Absolutes of Leadership

 

Crosby, Philip
Quality Is Free: The Art of Making Quality Certain

 

Crosby, Philip
Running Things: The Art of Making Things Happen

 

Glass, Robert L.

Building Quality Software

 

Grady, Robert and Caswell, Deborah
Software Metrics: Establishing a Company-Wide Program-1st ed.

 

Grady, Robert

Practical Software Metrics for Project Management and Process Improvement

 

Humphrey, Watts S.
Managing Technical People: Innovation, Teamwork, and the Software Process-1st ed.                       

 

Humphrey, Watts S.

Managing the Software Process: SEI Series in Software Engineering

 

Humphrey, Watts S.

A Discipline for Software Engineering-1st ed.

 

Jenner, Michael

Software Quality Management and ISO 9001: How to Make Them Work for You-1st ed.

 

Juran, J. M.
Quality Improvement Team Trainer's Kit: Mastering J. M. Juran's 6-Step Quality Improvement Process

                       

Juran, J. M.
Juran's Quality Handbook      

 

Juran, J. M.
Quality Planning and Analysis         

 

Juran, J. M.

Juran on Leadership for Quality-An Executive Handbook

 

Kit, Edward

Software Testing in the Real World: Improving the Process: Improving the Process

 

Leffingwell, Dean; Widrig, Don; Yourdon, Edward

Managing Software Requirements: A Unified Approach (The Addison-Wesley Object Technology Series)

 

Lyon, David Douglas

Practical CM: Best Configuration Management Practices for the 21st Century

 

Myers, Glenford J.
The Art of Software Testing

 

Paulk, Mark C. ; Weber, Charles V.

The Capability Maturity Model : Guidelines for Improving the Software Process (Sei Series in Software Engineering)

                       

Perry, William E.
Quality Assurance for Information Systems: Methods, Tools, and Techniques

 

Perry, William E.
Effective Methods for Software Testing          

 

Perry, William E. & Rice, Randall W.
Surviving the Top Ten Challenges of Software Testing                                                                                  

 

Putnam, Lawrence

Measures for Excellence

 

Rabbitt, John & Bergh, Peter

The ISO 9000 Book-A Global Competitor’s Guide to Compliance and Certification

 

Robertson, Suzanne & James

Mastering the Requirements Process

 

Robinson, Alan

Continuous Improvement in Operations: A Systematic Approach to Waste Reduction

 

Rubin, Jeffrey

Handbook of Usability Testing: How to Plan, Design & Conduct Effective Tests

 

Tingey, Michael

Comparing ISO 9000 Malcolm Baldrige and the Sei Cmm for Software

                                                                       

Zairi, Mohamed
Benchmarking for Best Practice

 

 

 

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