For those who are interested, this is my resume. I am currently working, but anxious to speak to you if you think I might fit into your company's culture.
More information and details covering the times prior to that which is on this resume can be found at my WorkHistory link
FRANCISCO OCHOA
Address: available upon request
Mtn. View, CA 94043
Phone: available upon request
e-mail: [email protected]
OBJECTIVE:
Seeking a Systems Administration or Technical Support position.
SUMMARY OF QUALIFICATIONS:
Over eight years of experience as a systems administrator.
OPERATING SYSTEMS:
Heavy experience with UNIX, using Solaris 9, and preceding versions, as well as SunOS. Familiarity with Linux, DOS AND WINDOWS, including XP and 2000 and some MAC System 10 experience.
NETWORKS:
Installation and maintenance of Cabletron Hubs, Synoptics Hubs, Livingston Office Routers, as well as portmasters, and light CISCO configuration experience.
HARDWARE:
SPARCStations, Ultras 1, 2, 5 and 10. Sparc 1000 arrays and E250 and E450 servers. Remove and Replace parts of Printers, �Jukebox� tape cassettes as well as memory and Network Interface Card R&R and Configuration. Includes experience using a Trimble Geo/XT
APPLICATIONS:
VERITAS and LEGATO backup systems, REMEDY and OTRS Trouble Ticket Systems. DragonNaturallySpeaking, AUTOCAD, AUTOMATIX, MECHANICAL ADVANTAGE CAD packages, and ARCMap, a GPS package. As well, FRAMEMAKER, MICROSOFT OFFICE, and various Macintosh applications, including, but not limited to QUARK EXPRESS.
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Work Experience:
APEX, Inc.
December 2007 � April 2008
San Bruno, CA
Contractor at Intuit
NOC Engineer
After successfully completing this contract for the 2007 tax season, I returned to Intuit�s Mountain View site to perform Systems Administrator support for the 2008 tax season. The DB group once again needed to step up monitoring of server response and reliability. As with the past year, the department was once again augmented to allow for 24X7 monitoring. Using SiteScope, Watchtower, and other monitoring tools enabled proactive monitoring procedures. Our tests and verifications are a product learned from the previous year, enabling our group to resolve more issues than we could the previous year before escalation. This year, management changed documentation provided at the end of each shift by each systems administrator to a word file. Each Admin now ends their shift by sending a word file to a distribution list for viewing of any new or ongoing issues in our tools, procedures or network. This file would be stored locally as well, for future reference.
Milestone Technologies
November 2007 � Present
Santa Clara, CA
Contractor at Nvidia
Server Technician
Technicians receive servers, ranging from HP�s to Dell�s, install firmware updates, patches, and configure for installation in the data center. Other tasks include audits of existing racks and testing of existing systems.
Milestone Technologies
September 2007 � November 2007
Fremont, CA
Contractor at SanDisk
NOC Technician
Using SiteScope monitoring System, technicians check the health of servers and trunk lines. Among the other tasks, technicians would create and update tickets, perform power cycles, change backup tapes, or attach a crash cart for system diagnosis, escalating as required, or if the alarm dictated so.
APEX, Inc.
May 2007 � August 2007
San Bruno, CA
Contractor at Walmart.com
NOC Analyst
At Walmart.com, the majority of the servers are located in Bentonville, Arkansas. Analysts would use Proactive Net Monitoring System for real time viewing of alarms. Viewing various displays, TomCat, servers and other systems could be viewed and issues such as increasing disk space would be addressed by reducing filesize, or assuring 3rd party downloads of music with Snapfish, among others would continually operate to standards. Use of Remedy Action Request System to analyze issues and tasks or to escalate and assign to the appropriate group, DBA�s, Net Eng, etc... In addition, I would personally represent our group over an international conference call (400+ people) reporting various status changes.
APEX, Inc.
January 2007 � April 2007
San Bruno, CA
Contractor at Intuit
NOC Engineer
At Intuit�s Mtn. View, site, during the tax season, it was necessary for the DB group to step up monitoring of sales and server reliability. The department was augmented to allow for 24X7 monitoring. With proactive monitoring procedures, testing would occur periodically throughout a shift. E-mail notification served to augment server checks. Servers were remotely located, and in the event that power cycles were necessary, the Infrastructure group would get involved. When any other issues would occur, the group I was part of would resolve what issues we could, escalating when necessary. Each shift would end with personal providing management with excel graphs depicting server status, sales, etc�
Global Netoptex, International
May 2005 - May 2007
San Jose, CA
NOC Technician
Member of NOC support team. Responsible for maintaining and augmenting network equipment. This involved creating, testing and running connections with either fiber, CATV or coaxial cables, and then testing again, after installation, and any associated repair. Responded to phone calls from clients to administer to the needs of their systems and/or networks. This required the use of various testing tools, running commands such as netstat, traceroute, and others, along with connecting a crash cart to view system status. Experienced with entering results into a trouble ticket system (OTRS).
Martino Consulting
2001 - Present
Owner operated business is support to companies requiring systems administration, network and other related services. This includes installing Operating Systems such as Redhat, Gentoo, and Susi Linux as well as supporting software and hardware installations. Server priorities are placed on working during the off hours so as not to hinder data transfer during normal working hours.
Third party installs include DragonNaturallySpeaking on clients with Windows Operating Systems, complete with user training, making computer usable by disabled individuals. This includes installation and configuration of Environmental Control Units (ECU, by Quartet) in coordination with the Veterans Administration and State Department of Rehabilitation allowing clients to operate household devices by voice. Involves working with voltmeters, soldering irons, etc...
CIDCO, Inc.
December 2000 - November 2001
Morgan Hill, CA
Title: Program Manager.
Responsible for coordinating and performing routine maintenance on (co-located) Sun Ultra 5 systems and E-250 servers. This included installing components in network rack and patching them into the network. Other responsibilities included adding new users, configuring network cards, incorporating upgrades and monitoring the systems general health. Familiar with grep, rcp, chmod and other system level commands. Very comfortable in a UNIX environment.
CellNet/Schlumberger
October 1997 - December 2000
San Carlos, CA
Title: Software Integrations Engineer.
Responsibilities included operations of R.F. network. This included troubleshooting and responding to trouble tickets involving intensive work with Livingston Routers, as well as CellNet's proprietary hardware and software. Combining R.F. and telecommunications disciplines allowed communication thru various levels of hardware and networks. Performed restore from DLT tapes of ORACLE and filesystems.
Volt Technical Services
January 1997 - October 1997
San Jose, CA
Title: UNIX Systems Administrator
Contract position at Seagate's Scotts Valley site following the corporate buyout of Conner Peripherals. Performed backups, restores, added users and performed other routine system administrator tasks for the ASICC's group.
Conner Peripherals/Seagate Technology
October 1989 - December 1996
San Jose, CA
Title: Drafter/UNIX Systems Administrator.
Drafter: Generated schematics and assembly/machining drawings for hard drive construction. In addition, I also wrote component specifications and procedure specification documents.
Systems Administrator: Responsible for maintenance of the SUN SparcStations in the CADD and Engineering departments. Specialized in hardware with some script experience. Installed Sun O.S. and Solaris O.S. Set up new systems for users and relocated existing systems. Set up SparcStations for onsite classes, usually between five to nine systems, including hubs and occasionally a camcorder for later viewing. Performed backups and file retrieval, using jukebox four millimeter tape drive with legato interface (ver 4.1)
EDUCATION:
Completed Certificate in Courses toward E/M Drafting, and started working toward Certificate in Systems Administration through U.C.S.C. Certificate Program (50% completed).
Additional Education:
Music Major for 2 years, and currently enrolled at West Valley College in pursuit of my Systems Administration Certificate. Also enrolled in GIS/CIS program investigating possibilities in Park Management.
PERSONAL:
U.S. Citizen. Veteran, U.S.Marine Corps and U.S. Army.
References available upon request.
Wanna go back to the home page?
You can send me an e-mail at: [email protected]
URL:
http://www.geocities.com/ciscoochoa/Technical_Stuff/confusers.html
Revised: This page was last updated on November 14th, 2007