V Lee
6-8071 Bennett Road, Richmond, BC
Phone (799)-899-9999 · [email protected]
·
Solid knowledge of the Telecommunication Industry.
Proven ability to manage direct sales operations and corporate marketing
functions, including product management, advertising/sales promotion and sales
training.
EXPERIENCE
President Assistant with
Sunny International Group,
as well as Manager of Customer Service and Operations Department
with
Cyberlink Pacific Telecommunication, formerly was Hong Kong Telecom (Canada).
August 1999 to December 2002.
Consultant with President
Telecommunication Corp
April 2003 to Present
· Managed a Sales Team which generated revenue over $15.6 million a year
· Increased sales of 1500%, and expanded customer base to more than 60,000 clients in four years
· Initiated and managed the Corporate Telemarketing Program
· Experience in marketing Telecommunication products, including Long Distance Service, Phone Cards, Commercial Phone Lines and Internet Services
· Negotiated new contracts with suppliers and resellers
· Prepared Training Kits for Customer Service Representatives, Telemarketers, and Sales Agents
· Directed advertising, through Radio, TV, Newspapers, Internet and Trade Shows
· Constructed and activated Sales Training Program, which reduced customers complaints by a significant amount of 90%
·
Worked with IT Department to set up the Company Operations
Computer System, outlined all the principles required, tested programs, made
follow-ups, and suggested improvement.
SKILLS
· Excellent analytical, organizational and interpersonal skills
· Leadership Qualities
· Creative problem solving and multi-tasking skills at all levels
COMPUTER
Excel s Access s Word s PowerPoint s SQL Server Database s Corel Draw s Front page s PageMaker s Photo Draw s Visual Basic s Publisher s QuickBooks s Simply Accounting s
EDUCATION
Simon Fraser University
Douglas College
West Vancouver Secondary School
LANGUAGES
Fluent in speaking, reading, writing and typing Chinese.
REFERENCE UPON REQUEST