��ú����çҹ�к��س�ҾẺ TQM ����ͧ������ͧ����觤س�Ҿ (Basic Quality Tools)

1. ��ú����ô��¢���稨�ԧ (Management by Facts)
2. ������Ǻ��������� (Data Collection)
3. ����д���ͧ (Brainstorming)
4. Ἱ�ѧ "����-����" (Why-Why Diagrams)
5. Ἱ�ѧ "���ҧ��-���ҧ��" (How-How Diagrams)
6. ��ѡ��� 5W 1H (5W 1H Principles)
7. �ѧ�������͹��� (Work Flow Diagrams)
8. ��ѡ��� ECRS ���ͻ�Ѻ��ا��鹵͹��÷ӧҹ
9. ��û�Ѻ��ا�ҹ (Work Improvement)
10. ��¡�õ�Ǩ�ͺ���͡�û�Ѻ��ا�ͧ��ʺ��� (Osborne's Check List)
11. ǧ������� : ǧ�� PDCA (Deming Cycle)
12. �Ԩ���� QCC : �Ԩ����������Ǻ����س�Ҿ (Quality Control Circle : QCC)

��ú����çҹ�к��س�ҾẺ TQM ��ú����ô��¢���稨�ԧ (Management byFacts)

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ʶԵ� (Statistics)
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����Ѻ��ҹ����ͧ��â��������������سҵԴ��� ��м� ��� �����õ�   ï¿½ï¿½ï¿½ï¿½ï¿½ï¿½ï¿½  Email:Chukiart2002 @Yahoo.com