| Owner | Hershey Entertainment & Resorts |
| President/General Manager | Doug Yingst |
| Head Coach | Paul Fixter |
| Assistant Coach | Paul Jerrard |
| Head Trainer | Dan Stuck |
| Equipment Manager | Justin Kullman |
| Manager Broadcast Services/Broadcaster | John Walton |
| Team Operations Coordinator | Denny Ott |
| Group Sales Manager | Chris Beaverson |
| Youth on Ice Coordinator | Robbin Breakey |
| Director of Corporate Sales | Brian Bucciarelli |
| Season Tickets Sales Manager | John Kramer |
| Group/Corporate Sales Coordinator | Kim Benner |
| Sports Team Accountant | Niki Hentz |
| Director of Finance | Becky Price |
| Office Manager | Carol Wagner |
| General Manager - GIANT Center | Matthew Ford |
| Assisant General Manager - GIANT Center | Tom Stephens |
| Event Service Manager | Rick Weimer |
| Box Office Manager | Vickie Hubbard |
| Concessions Manager | Tim Eisenhour |
| Sports and Entertainment Merchandise Manager | Danielle Balcavage |
| Operations Supervisors | Tom Fortner, Dana Stover, Aaron Fackler |
| Flagship Station | 92.7 FM |
| Team Address | 950 W. Hersheypark Drive, Hershey, PA 17033 |
| Telephone | (717) 534-3380 |
| Fax | (717) 564-3383 |
| Box Office Telephone | (717) 534-3911 |
| Bears Hotline | (717) 534-5719 |
| NHL Affiliate | Colorado Avalanche | Team Colors | Chocolate & White | Home Arena | Giant Center |
