Descriptive Statistics

and Correlations

Table 1

Descriptive Statistics
	Mean	Std. Deviation	N
MAGEGRP	5.77	2.11	22538
Q3J OVERALL QUALITY OF CARE & SERVICE RECEIVED	4.27	.95	21495
Q17 OVERALL HEALTH STATUS	3.32	1.10	21456

Table 1 shows the descriptive statistics for age group, perception of overall quality of care

received, and perception of health status, as reported by respondents on the satisfaction survey.

Table 2

Correlations
		MAGEGRP	Q3J OVERALL QUALITY OF CARE & SERVICE RECEIVED	Q17 OVERALL HEALTH STATUS
MAGEGRP	Pearson Correlation	1.000	.170(**)	-.305(**)
	Sig. (2-tailed)	.	.000	.000
	N	22538	21495	21456
Q3J OVERALL QUALITY OF CARE & SERVICE RECEIVED	Pearson Correlation	.170(**)	1.000	.048(**)
	Sig. (2-tailed)	.000	.	.000
	N	21495	21495	20997
Q17 OVERALL HEALTH STATUS	Pearson Correlation	-.305(**)	.048(**)	1.000
	Sig. (2-tailed)	.000	.000	.
	N	21456	20997	21456
** Correlation is significant at the 0.01 level (2-tailed).

Table 2 demonstrates a very significant correlation between age group and perception of care received, where R = .170 for these two variables. There is also a strong correlation between perception of health status and perception of care received (R = .048). Note that these variables are significant at the p < .01 level. The correlations show that with increasing age, and improved perception of health, patients are increasingly more satisfied with the care they receive.

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