Charlene Carpentier
3015 East Bayshore Road, #186
Redwood City, CA 94063
[email protected]
Home: (650) 367-9206
Cell: (650) 283-3220
marker Resume

Samples

Education

adobe pdf
Objective
Web Project Manager/Producer. Contribute extensive technical, production, and management skills in the web and traditional publishing industry to your online product.

Summary
· 9 years experience in production and project management for high-visibility, high-volume e-commerce websites
· Proactive on-time completion of multiple web development projects by integrating the needs and resources of creative, front- and back-end engineers, marketing, QA, CS, writers, and IT managers
· Detail-oriented, strong research, analyzing, testing, planning and reporting skills
· Multi tasker in a fast-paced results- and revenue-driven environment
Strong written and verbal communication skills
· Self-motivated team player

Job History
Thomson Learning, Belmont, California March 2007 to present
Thomson Learning delivers highly customized learning solutions for colleges, universities, professors, students, reference centers, government agencies, corporations and professionals around the world. Current trends include creating media-neutral content through XML technology, and developing hybrid and customized media.

Content Project Manager - Global Production and Manufacturing Services
· Manage production and manufacturing of casebound 2 color textbooks
· Manage offshore vendor services
· Coordinate compositing, manufacturing
· Control budget, specifications, schedules
· XML Project Property Forms for concurrent and post-production tagging
· Work collaboratively with editorial, manufacturing, archivists, art directors, project managers, and authors

ErgoDirect, San Carlos, California 2006 - 2007
ErgoDirect is an online provider of premier ergonomic products.
Web Producer
· Permission-based email marketing
· Content management
· Copywriting, marketing development, web page design, product research, SEO

FriendFinder, Palo Alto, California 2004 - 2006
FriendFinder, Inc. is the world's largest operator of dating and social networking websites with over 30 million active members. FriendFinder, Inc. offers over 20 multicultural sites in 10 languages, and has 3,000 affiliates. It also powers online dating personals for websites such as SFGate, The Onion, LA Weekly and Salon.
Project Manager, Web Producer
· Produced functional specifications for new and/or enhanced features
· Designed lean, leveraged back-end solutions
· Administered 10 A/B tests per month
· Managed 12 bi-weekly projects per month
· Managed 8 cross-functional teams per month
· Contributed to Wiki knowledge base
· Authored Help and Customer Service training documents

CMC Consulting, Redwood City, California 2004 to 2004
Assisted companies to improve natural rankings through search engine optimization, and presentation through UI improvements.
Project Manager, Web Producer
· 2 new websites launched
· 1 new client the first month

INVESTools, Inc., Menlo Park, California 1995 to 2004
Investools, Inc. is an e-commerce website which provides investment education and advice in the form of newsletters, hotlines, workshops, online tools, and special reports to individual investors.

Web Production Director
· Increased number of titles from 17 to 40 per month, achieved profitability within 3 months, generating 1.2 million annually
· Managed content acquisition, production and publishing of investment material on the web, and via HTML email marketing
· Establish and maintain relationships with publishers, in house and third party marketing persons
· Built web pages from specifications designed by web developers
· Hire, supervise, train junior staff
· Co-create design deliverables with in-house and third party staff
· Project management, multi-tasking
· Deployed content on strict timetable

Bioventure Publishing, Inc., San Mateo, California 1993 to 1995
Publishing company serving the biotechnology community

Production Manager
· Collaborated with editor, art director, printer, salesperson, and vendors to produce 1 monthly magazine and 2 monthly multi-page reports
· Managed, sold and produced reprints of magazine articles, generating a 40% profit
· Designed department guidelines
· Conceptualized and implemented time- and cost-saving improvements in the pre-press processes
· Established procedures for providing subscriber-based dial-up database access, and early web presence in 1994, increasing visibility and accessibility

Areas of Effectiveness
Technical Knowledge
· Understand tagging and templating systems, and have working knowledge of the relationship of Perl and MySQL to dynamic web page delivery
· Hand-html coding, and a basket of web-publishing software (HTML, CSS, FTP)
· Knowledge and experience with web-optimized graphics and cross-browser issues (banners, collateral marketing images, illustrations)
· Utilize PDF technology for content delivery and communication
· Have written reference material: S.O.P.'s, FAQs, training documents, knowledge base, Help, templates
· Software assessment, procurement, deployment
· Content management system usage and editing
· Project management software
Communication
· Responds to the varying needs of a variety of personalities
· Collaborate with web developers, editors, QA, writers, and management staff
Organization
· Timeline supervision and control
· Analytical maturity
· Work cross-functionally in matrix environment
· Process-oriented
· Project management skills (prioritization, scheduling, trafficking, reporting, testing, resource allocation, post-mortem)
Motivation
· Independence in judgment
· Solution driven
· Sense of responsibility
· Ongoing practice of self development
Online Marketing
· Ability to translate marketing concepts into working pages
· UI problem solving
· Cost effective solutions
· Strategy and testing
· Affiliate and sponsored link programs
· Client-centric focus

Tools
Dreamweaver 8.0 Microsoft Word Microsoft Excel
Microsoft Power Point TopStyle Pro CuteFTP Pro 3.3
Cute HTML Pagemaker 6.5 QuarkXpress 4.04
Photoshop 7.0 Winzip 7.0 Corel Word Perfect
SnagIt 7 Internet Explorer 6.0 Netscape
Mozilla Firefox HTML Validator Pro Unity Mail
Microsoft Outlook Adobe Acrobat Professional 9.0

Hosted by www.Geocities.ws

1