SUBMIT YOUR QUESTIONS BELOW AND MUSIC ON THE MOVE ENTERTAINMENT WILL OFFER HELP.
as soon as possible.
We will not share your confidental information with anyone.
NO. We do not charge for most common type of events. Usually the Set-up only takes about an hour or less. Sometime, there may be a charge for BIG events where it may take many hours to set-up all the extra lights and equipment. But 99% of the shows will NOT have a Set-up Fee.
2. How much time will the DJ require to Set-up?
For most events like Weddings and Holiday Parties, the Set-up is only one (1) hour or less. This would be for a group of up to 300 people. For very large events where more equipment (lighting, speaker and cables) is required, more time is required.
3. What will the DJ wear for our event?
A Tuxedo is standard for all events. Sometimes, at the clients request, special "theme costumes" are appropriate. Other times, the attire is more casual to fit the type of event. Ask your DJ if you require special attire.
4. How much of the music can we select to be played?
You can select all the music for the DJ to play if you wish. However, your DJ is VERY experienced and knowledgeable is many different areas of music. He has learned what people like to dance to and which songs they will enjoy. His expertise in this area can be very helpful. Nevertheless, the ultimate choice is up to the client.
5. Can we have Overtime if the event goes longer than anticipated?
YES. Overtime is always available. It is offered in 30-minute increments and can be arranged near the scheduled near the end of the original contracted time. Overtime is equal to the same rate as contracted rate.
6. Can we meet the DJ that will be performing our event?
YES. In fact, it is the policy of Music On The Move Entertainment for each client to meet his or her DJ before any contact is signed. After that, you will only be talking with him for all the event planning. This way, the DJ will develop a strong connection with the client and this will help him understand everything you want done.
7. What if we want the DJ to just play music and not put on a show?
This can be done without any problems. You DJ works for you and is under your control. He will accommodate all you requests. This is part of the information the DJ collects from the client during the event planning stages. You just have to ask.
8. How far in advance should be book a DJ?
As with all event planning, the sooner the better. Most popular dates book early and in some cases, this can be up to one year in advance. Book early to get what you want. Waiting until the last minute may be disappointing.
9. Is there a "travel charge" for long distances?
YES. For distances over 35 miles for San Antonio. Travel beyond 35 miles is charged at the rate of $20 per 100 miles. Depending on the time and location of your event, it may even require an overnight stay.
10. Can our guests make song requests to the DJ and will he play them?
ABSOLUTELY. As long as the guests selection is within the music type the client specified. Our DJ�s generally carry about 10,000 titles to each event. This covers 99% of all the songs requested. By using the supplied "Music Request Form", you will be assured that the DJ will have those selections on hand.
11. Does the music have to be loud to be good?
NO. Good music does not have to be loud. Our policy is: We rather have you ask us to turn it up than turn it down. The volume of the background music will be keep to a comfortable level so the guests can converse easily without shouting. Once the dancing starts, the level will be increased to the right level. Our systems can accommodate large and small venues.
12. What if the event start time is changed after the contract is signed?
We are very flexible in these matters and will make any adjustment to the starting time as long as it will not interfere with other commitments. We understand that as the event planning progresses, things change.
13. What if the DJ gets sick or can't make it for some other reason?
Your event is just as important to us as it is to you. MUSIC ON THE MOVE ENTERTAINMENT personnel have NEVER MISSED A SHOW since we have been in business. However, just in case... we keep one DJ in "standby mode" for emergencies or last minute shows. We also have access local DJ�s from our Trade Association ready to fill in at a moments notice.
14. What if the DJ's equipment breaks down?
No Problem. Even the best equipment can fail. To insure a continuation of the show, all the MUSIC ON THE MOVE ENTERTAINMENT DJ's carry "back-up equipment" to all their events. It will only take a few seconds to switch to the "back-up system" so you will only notice a small glitch in the action.
15. How do we secure MUSIC ON THE MOVE ENTERTAINMENT?
All events performed by MUSIC ON THE MOVE ENTERTAINMENT require a signed contract from the client along with an Advance Payment. This will ensure your requested event date will be reserved. NO EVENT CAN BE RESERVED WITHOUT A CONTRACT. A contract can be mailed or signed in person.
16. Can we bring CD's (music) for the DJ to play?
Yes. We will be happy to play any music the client brings. Any music brought by guests must fit within the limits described by the client. However, we believe it is the responsibility of the DJ to supply all the requested music. When you supply the music, it is like taking your own hamburger to McDonalds�s. The client is paying MUSIC ON THE MOVE ENTERTAINMENT to supply the music. We will get any music you request as long as we have enough time and the music is available.
17. What if we have to Cancel or Postpone the event?
Cancellations are handled in two ways. If the event is canceled within 30 days of the event, you will forfeit your Advance Payment. If canceled more than 30 days, your Advance Payment will be returned. If circumstance arise that require you to postpone your event, MUSIC ON THE MOVE ENTERTAINMENT will honor your contract with the new date if it is available.
18. When is the Balance due?
The Balance for the contract is generally due at the start of the event.
19. What is the payment method?
We accept personal checks, Purchase Orders and cash.
20. Can we preview a show?
Yes. You can visit any show MUSIC ON THE MOVE ENTERTAINMENT is performing as long as we have the permission of the client we are performing for. This may require you to visit at a specific time so as not to disturb the guests. Please keep in mind that the event you are previewing MAY NOT be the same type of event you are planning. Therefore, the music and show may be different from what you would get.
21. Are we required to feed the DJ and will he drink during the show?
No. You are not required to give the DJ a meal. However, if one is offered, the DJ may partake if time is available and it will not interfere with his duties. The DJ will not drink alcoholic beverages or smoke during the show. We do not believe this is proper for the DJ.
22. Does the DJ take any Breaks?
No. The DJ has no scheduled breaks during the show. However, there may be short periods where there is another activity and the DJ will not be required to play music. Sometimes there may be other entertainment or the client may schedule a pause in the music. In that case, the DJ will remain at his station waiting the music start time.
23. Do you play CD's, Midi-discs, records or tapes?
A 100% CD format.