MAKING
HOUSE CALLS ON A BICYCLE
By
Clayton Davis
Dr.
Alex Hertzman is six feet tall with an athlete's frame and body. His dark hair is always combed
tastefully. His dark brown eyes
steadily twinkle.
Dr.
Hertzman's physique is kept constantly in tune by riding his ten-speed
bicycle. His good humor comes from his
picking a blues guitar.
There
is a patient seventy years old with arthritis.
The doctor asked how the patient was doing. The patient said he could no longer play his guitar because of
stiff fingers.
One
thing led to another with the doctor asking what kind of guitar.
A
Gibson ES-350. It is a classic from the
1950s, valued at $5000.
The
doctor asserted he would scream with delight at the sight of one and yodel out
loud at the prospect of playing a Gibson
ES-350.
That
could be arranged.
The
patient brought his Gibson to the office and learned it is one model earlier
than the guitar played by B.B. King, a Gibson ES-355.
Dr.
Hertzman can tell you the difference between the sound of New Orleans blues and
Saint Louis music.
The
doctor did his internship at Richmond and Tucson where he picked up the soft
southern way of saying phrases. His
speech pattern sometimes rings with those southern musical tones that evoke
memories of honeysuckle blossoms and pleasant breezes through tall pines.
Asked
what his greatest surprise was during the years of internship, he reports that
some patients are dumb as stumps.
On the
days when the doctor's smile is not as bright as it usually is the reason can
be dug out of him. Some patient has
recently failed to understand the importance of the doctor's prescriptions.
Dr.
Hertzman's steady, empathetic gaze goes deep into the patient's soul. His manner of interview will get the patient
to report symptoms that family members never suspected.
He
achieves total rapport and trust among his patients.
The
guitar owning arthritis patient had some swelling in the ankles, probably from
too much salt intake. Dr. Hertzman is
an educator and carefully explained to the patient that salt is addictive. All foods contain salt naturally. Just stop sprinkling and you'll soon begin
to taste the natural salt in food.
Dr.
Hertzman says balsamic vinegar and lemon juice are delightful substitutes for
sprinkling salt on your food.
After
the patient began to lose weight and the swelling receded, Dr. Hertzman asked
what he had said to the patient that caught his attention.
The
doctor's question to the patient had been along the lines whether the patient
was serious about getting better.
That
did it. Something that simple caught
the patient's attention.
Dr.
Hertzman is that way. Just the right
word or suggestion works wonders.
The
Gibson ES-350 was loaned to Dr. Hertzman to keep and play awhile, since the
arthritis patient couldn't grasp the strings the way he used to do. On some visits the Gibson is sitting in the
office and the doctor asks the patient to strum a little, probably to assess
the degree of recovery in the fingers.
After a long period of aching from arthritis pain, some patients will suffer mild depression.
Telling
the patient he sounded depressed and might need professional counseling brought
the suggestion from the patient that he would turn the session into a prayer
meeting in that case.
The
doctor suggested the patient might want to try Prozac. That brought an adamant refusal from the
patient.
The
doctor asked the patient what was the source of that hostility.
The
patient said he always thought only crazy people take Prozac, probably a common
misunderstanding.
The
offer was made to the patient to explain chemically how Prozac works. Okay.
The patient agreed to consider it.
Prozac
inhibits the uptake of Serotonin and elevates the pain threshold. Okay.
Let's try it.
On the
next visit the patient was considerably improved in his demeanor and visited
happily.
That's
Dr. Hertzman's manner. He is an
educator.
Demonstrating
his serious intent to cut down on the patient's salt usage, the doctor
threatened to drop in someday while riding his ten-speed bicycle in the
neighborhood.
That
would be just fine. The patient would
be honored.
What
the doctor promised to do was come in the house and throw away all salt
shakers, all peanut butter and Ritz crackers.
Bad for you. And the doctor
wanted to see the patient sitting with his feet and legs elevated.
One
day it happened. Up the driveway came a
tall, good-looking bicycle rider. After
removing the leg clips from his trousers and setting up the kick stand, the
doctor knocked on the patient's front door.
Quickly
the patient grabbed the lever on the Lazy-Boy chair and elevated his feet and
legs. Welcoming the doctor into the
house, the patient lied that he had been sitting in that position all morning.
Not
many doctors make house calls on a bicycle.
Not many doctors have the empathy and understanding to tailor a cure for
the individual patient.
Arthritis
affects most human beings on earth above a certain age.
Perhaps
all of them should be so fortunate to have someone like Dr. Alex Hertzman on
their case.
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