18a. Librarian listening to caller
Librarian: Public Library.
Caller: Yes, I've __________ __________ the library before but I'd like to __________ some books.
Librarian: So you're a new user, right? When you come in, please bring some identification such as a drivers licence.
Caller: __________ __________ is it to __________?
Librarian: If you live within city limits, it's free.
Caller: I live on __________ Street, it's __________ __________ __________.
Librarian: Then there's no joining fee to pay.
Caller: One more __________. What __________ are you __________?
Librarian: Ten in the morning until nine at night. We're closed on Sundays.
18b. Caller listening to librarian
Librarian: __________ Library.
Caller: Yes, I've never used the library before but I'd like to borrow some books. Librarian: So you're a new user, right? When you come in, please __________ some __________ such as a __________ __________.
Caller: How much is it to join?
Librarian: If you live __________ __________ __________, it's __________.
Caller: I live on Maple Street, it's in the city.
Librarian: Then there's __________ __________ __________ to pay.
Caller: One more question. What hours are you open?
Librarian: __________ in the morning until __________ at night. We're __________ on __________.
Phone Calls