Richard: My computer's stopped! (Reporting) Well, not completely stopped, (Qualifying) sometimes it doesn't start up.
Takahiko: On the blink, eh? (Summarizing)
Richard: I switched it on this morning and there was this strange humming noise and nothing on the screen. (Reporting)
Takahiko: Mmm. (Encouraging)
Richard: I turned it off and tried again and it worked okay until a few minutes ago. Then the screen went blank again. (Reporting)
Takahiko: Any peculiar noises? (Probing)
Richard: Yes. The humming noise started again. (Confirming)
Takahiko: Are you at your machine now? (Inquiring)
Richard: I'm sitting here in front of it now. (Confirming)
Takahiko: Switched on? (Checking)
Richard: Yes. (Confirming)
Takahiko: Okay. First try jiggling the connectors between the computer and the screen display. (Suggesting)
Richard: Ah. It's back. The screen's up again. (Reporting)
Takahiko: Any flicker? (Probing)
Richard: The connector was loose. (Reporting)
Function Analysis