Overview

What can I do for you?  

I have several years' experience administering Windows NT and 2000-based networks.  I have run Exchange 5.5 and Exchange 2000 messaging systems as well as Lotus Notes.  I also have experience administering mixed NT and Unix networks.

I've delivered projects on time with minimal supervision, such as the deployment of a firewall/VPN solution, deployment of Exchange (mailbox servers and Outlook Web Access), Terminal Services, and Domain Controllers.  I have installed and configured Samba on SGI Irix allowing file sharing between Unix/Irix and Windows.  In a team framework I've upgraded an NT network to Windows 2000.

On a day to day basis I've provided desktop support to the entire spectrum of end users, from technophobes to developers, with a dedication to customer service.   I've mentored new hires as well as supported more senior network administrators.  In several of my jobs I have had the opportunity to teach users.  I volunteered to develop and teach a basic Windows user skills course at Bird Street Community Center in Uphams Corner, Dorchester.

As an experienced Microsoft certified IT professional (MCSE 2K) with an advanced liberal arts degree, I have excellent communication and research skills.  In combination with my solid technical skills and outstanding customer service instincts, they would make me a strong addition to your team.

Below is my resume.  I look forward to discussing with you how I can help you have a more productive and stable network environment.

Regards,

Adam
atsolo_AT_earthlink.net 

Skills Summary

• Windows 2000 (Server and Professional), NT 4.0, Windows 95/98 
• Exchange 5.5/2000, Proxy Server, IIS, DNS, WINS, DHCP, Wireless networking, Terminal Services, Lotus Notes/Domino, Gauntlet Firewall/VPN, Arcserve 2000, Backup Exec 8.5, Palm PDA
• Symantec Ghost, Norton Antivirus, McAfee Antivirus, Palm PDA, HP Printers, MS Office
  

Experience

• Updated documentation
• Administered Rightfax enterprise fax solution on Compaq Proliant 380
  

• Designed, Implemented, Administered Windows 2000 AD domain
• Implemented Samba for file sharing between SGI Irix and Windows
• Researched sources of unsolicited commercial e-mail and followed up with source ISPs
• Upgraded hardware and configured new computers (Windows 98 and 2000)
• Provided on site and remote support
• Built out LAN in new office

Circles Company Associates 
2000 to 2001.

Network Administrator

• Configured and administered Windows 2000 file, print servers, Exchange 2000, backups, antivirus software, MS PPTP.
• Implemented Outlook Web Access to provide easy access to mail and calendaring for off site personnel.
• Administered Internet backup service which provided 24x7 access to archived data and eliminated the need to swap tapes daily.
• Tested and applied Microsoft service packs and hotfixes to improve security of IIS based web servers and reduce exposure to viruses.
• Administered Norton AV for Exchange server, greatly reducing numbers of e-mail borne viruses infecting the user base.
• Mentored first level help desk support staff. Documented tasks to devolve issues from second level to first.
• Developed daily checklist for monitoring the status of servers resulting in increased uptime by catching problems early.
• Built Ghost Server to deploy Windows 98 clients, reducing the amount of time it took to configure computers for new hires.

 

Systems Administrator

• Administered NT 4.0 based network and Lotus Notes 4.5 servers.
• Built, configured, and administered NAI Gauntlet Firewall for NT with VPN solution for international offices and home uses. The VPN replaced an expensive frame relay connection between offices.
• Administered McAfee antivirus software and updates.
• Provided desktop support and documented IT procedures.

Systems Administrator

• Administered NT 4.0 based network 
• Documented administration procedures with aim of training future hires. 
• Provided desktop support to user community.
• Maintained and added users in on both NT and Solaris network.

Systems Administrator

• Administered NT 4.0 based network with Lotus Notes 4.5. 
• Implemented backup, security, and disaster recovery policies. 

Systems Administrator

• Configured and administered NT 4.0 servers and assisted in administration of heterogeneous Unix environment (Irix 6.2 & IBM AIX 4.1). 
• Implemented Backup Exec for servers and clients. 
• Evaluated and implemented Microsoft SMS and Symantec PCAnywhere as remote administration tools across a WAN for R&D systems offices.

Network Specialist

• Provided desktop support in a heter rew cogeneous NT 4.0, Win 95 environment for IT department servicing several internal CMG companies. 
• Assisted in developing problem tracking procedures. 

Member Services Representative

• As a member of second level support team, worked with outsource provider to build first level support group that handled 10,000 calls per month for a Windows-based free e-mail service. 
• Evaluated new releases for functionality and reliability. Worked with engineering and marketing to prioritize among improvements to software. 




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Education

• M.A. in International Relations 1995 
• B.A. magna cum laude in Political Science 1991 

• Microsoft Certified Systems Engineer in Windows 2000 Certification achieved December 2002
• Microsoft Certified Systems Administrator Certification in Windows 2000 achieved August 2002
  
• Installing, Configuring, and Administering Microsoft Exchange 2000 Server (70-224) December 2002
• Designing a Microsoft Windows 2000 Directory Services Infrastructure (070-219) November 2002
• Managing Security in a Windows 2000 Network Infrastructure (070-214) October 17, 2002
• Windows 2000 Directory Services Infrastructure (70-217) September 2002
• Managing a Microsoft Windows 2000 Network Environment Exam (70-218), August 2002
• Windows 2000 Network Infrastructure Exam (70-216), July 2002
• Windows 2000 Server Certification Exam (70-215), March 2002 
• Windows 2000 Professional Certification Exam (70-210), March 2002 
• Exchange 2000 Server: Administration and Introduction   August 2001
• Microsoft Windows 2000 Server: Active Directory June 2001
• C Programming: Advanced Topics, Northeastern University Winter 1998
• Administering AIX 4.1   December 1997
• C Programming, Northeastern University  Fall 1997 
• Networking Essentials   May 1997 
• Supporting Windows 95   June 1997 
• Introductory course in Solaris December 1996