I was thinking about your notes on what you learned in college,
and I thought I'd share some insights on the hardware business.

  1.  Men who really don't know what they want will send their wives
in and tell them "they'll know what you'll need"

  2.  After the wife goes home with the wrong thing, he'll send her
back with pieces of the broken part, and inevitably we'll have to
call home to get all the information.

  3.  Little old ladies always want sacks for their purchases.

  4.  Little old men never want sacks for their purchases.  They do,
however, keep all the receipts.

  5.  Young men never want sacks either, unless they buy 5 quarts
of oil.  They won't ask, however, you must be gracious and recognize
this need and supply the sack without asking.

  6.  Anyone of any age who buys mousetraps or mouse poison ALWAYS
wants sacks.

  7.  You can have one of any given obscure item in your store that
has been there for 5 years, and on the same day, three people will
want to buy it.

  8.  Talking Christmas trees are the most annoying things known to
man, but some people still want to buy them.  In fact, you could
divide all of mankind into two classes.  Those people who really think 
talking trees are great, and those who don't.

  9.  There are people also known as jerks who sit at home all day until 15 
minutes before closing.  Then they come in and browse.  The only way to 
expell them is to turn off the lights.

  10.  Most men will buy anything painted in camoflage.

  11.  Because of the aforementioned fact, most men will pay double for 
anything painted in camoflage.

  12.  Many people (men and women, strangely enough) have a hard time asking 
women those tough hardware questions.  (such as "Do you have furnace 
filters?")

  13.  Women will buy anything they think is "cute".  Men will buy anything 
expensive.  Especially if it is painted in...well, you know.


      Well, that's the highlights for now.  Hope you never get to experience 
this firsthand.

                                Kathy

ps.  we haven't figured out how to save this list yet, so if you would be so 
kind to save it and tell Sarah how to save and/or print it.  Thanks.

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