Mirza Amir Majeed Baig

 

H # 2320, St # 55, Abu-Bakar Block, Safari Valley, Bahria Town, Rawalpindi, Pakistan

[email protected]

+92 308 8888 495

 

Professional Profile

More than Nineteen years of extensive experience in software engineering, development and software designing. I have worked on different types of projects having Java EE and Java SE as base language with various Java Frameworks including Struts, Spring and Hibernate. I have worked on different Technologies like JSP, Servlets, GWT, HTML5, JQuery, and Web Services on different platforms like windows, Linux and Solaris. I have worked on multiple CMS as well like Broad Vision Portal, Liferay portal and IBM Web Sphere portal.

 

 

Project Portfolio

Human Resource Management System

§  Industry Standard: Compliance with CMMI Level III of  SEI(CMU) and ISO-9001:2000

§  Client: Bank of Bahrain and Kuwait, Enhanced Engineering Multi Technologies Co, Khiran Kuwait

§  Technologies: Java (Enterprise Edition), Spring Framework, Hibernate, Ajax using GWT toolkit, Jasper Reports, Jboss Application Server.

§  Description: HRMS is a comprehensive web-based business solution for Human Resource management that combines Human Resource expertise with state of the art technology.  E-HRMS caters main areas of HR Management from simple personnel administration to complex strategic approaches.

 

Helpdesk

§  Industry Standard: Compliance with CMMI Level III of  SEI(CMU) and ISO-9001:2000

§  Client: Zain Telecom Kuwait, Ministry of Health Kuwait, Kuwait Fund, Public Authority for Housing Welfare Kuwait.

§  Technologies: Java (Enterprise Edition), Spring Framework, Hibernate, Ajax using GWT toolkit, Jasper Reports, Jboss Application Server.

§  Description: Help Desk, a web-based application, workflow based request/issue tracking system which enables users to intelligently and efficiently manage tasks, issues and requests submitted by staff by forwarding the request to the appropriate person or group. It also has capabilities to manage Assets, automatically registers computer and network peripherals and provides support for RFID.

 

Industry Enabled Transaction Processing System

§  Industry Standard: Compliance with CMMI Level III of  SEI(CMU) and ISO-9001:2000

§  Client: Public Authorities for Industries Kuwait.

§  Technologies: Java (Enterprise Edition), Spring Framework, Hibernate, Ajax using GWT toolkit, Jasper Reports, Web logic Application Server.

§  Description: ITPS is a Workflow enabled Transaction Processing System which automates license registrations, plot allocations, inspections, violations follow-ups, custom exemptions and many others.

 

Birthday Reservation Systems

§  Industry Standard: Compliance with CMMI Level III of  SEI(CMU) and ISO-9001:2000

§  Client: McDonald’s Kuwait.

§  Technologies: Java (Enterprise Edition), Spring Framework, Hibernate, Ajax using GWT toolkit, Jasper Reports, Jboss Application Server.

§  Description: Birthday Reservation System is a Web application which facilitate the customers to enquire and book Birthday events and provide feedback against reservations or in general about the Restaurants. This Customer oriented approach increase customer interaction, increase productivity and efficiency of the business.

 

 

Time Attendance System

§  Industry Standard: Compliance with CMMI Level III of  SEI(CMU) and ISO-9001:2000

§  Client: Gulf Insurance Company Kuwait, Kuwait National Assembly, Public Authority for Agriculture and Fish Resources Kuwait, Remedy of Situation of Illegal Residents Kuwait

§  Technologies: Java (Enterprise Edition), Spring Framework, Hibernate, Ajax using GWT toolkit, Jasper Reports, Jboss Application Server.

§  Description: TAS, a web-based application, is designed to enhance Employees attendance by providing beneficial features useful to the employees, supervisors and human resources department. The application allows managers to compile and analyze comprehensive set of employees’ attendance details at any point of time and also generate accurate requirement reports

 

Ministry of Health Portal

§  Industry Standard: Compliance with CMMI Level III of  SEI(CMU) and ISO-9001:2000

§  Client: Ministry Health Portal

§  Technologies: Java (Enterprise Edition), IBM Web Sphere Portal.

§  Description: It is a content management system having the information about the health. It has the information about the doctors, hospitals and diseases.

 

PAI Portal

§  Industry Standard: Compliance with CMMI Level III of  SEI(CMU) and ISO-9001:2000

§  Client: Public Authorities for Industries.

§  Technologies: Java (Enterprise Edition), Oracle Portal, Struts Portlets, JSP, Jasper Reports.

§  Description: PAI is a content management portal which has information regarding rules and regulation for industries according to the state laws. It also contain information for the new industrialist who want to start an industry.

 

KASSIP

§  Industry Standard: Compliance with CMMI Level III of  SEI(CMU) and ISO-9001:2000

§  Client: Bank of Bahrain and Kuwait, Industrial Bank of Kuwait.

§  Technologies: Java (Enterprise Edition), Spring Framework, Hibernate, Ajax using GWT toolkit, Jasper Reports.

§  Description: It is an application for settling payments and transactions among banks and financial institutions in the State of Kuwait. It is also known as Real-Time Gross Settlement (RTGS) payments' system

 

Bill Presentment and Payment Portal

§  Industry Standard: Compliance with CMMI Level III of  SEI(CMU) and ISO-9001:2000

§  Client: Zain Telecom

§  Technologies: Java (Enterprise Edition), Broad Vision Portal, Struts Portlets, Jasper Reports.

§  Description: BillP3 is Bill Presentment and Payment Portal targeted to present Customer Bills, perform Analysis on Bills, reports Generation and Online Payment for postpaid customers

 

Zain Portal

§  Industry Standard: Compliance with CMMI Level II of  SEI(CMU) and ISO-9001:2000

§  Client: Zain Telecom

§  Technologies: Java (Enterprise Edition), Broad Vision Portal, Struts Portlets, Web Services, Jasper Reports.

§  Description: Process based Web Portal and Content Management services for Telecommunication Company along with Online Services offered to its client

 

 

 

Eworks

§  Industry Standard: Compliance with CMMI Level III of  SEI(CMU) and ISO-9001:2000

§  Client: Arabi Company, Kuwait.

§  Technologies: Java (Enterprise Edition), Spring Framework, Hibernate, Ajax using GWT toolkit, Jasper Reports, Baxtrel Communication’s Fluency APIs for IVR System.

§  Description: It is a collaboration of desktop call center application and web-based work order application. It is designed to develop sound coordination and up to date information between various departments of a maintenance based company. It provides various linkages from the point of receiving complaint till the completion of required task(s). Moreover, it is also providing complete costing solution of the parts used as well as the man power utilized during the course of completion of tasks.

 

Awards Portal

§  Industry Standard: Compliance with CMMI Level III of  SEI(CMU) and ISO-9001:2000

§  Client: Al-Sabah Awards

§  Technologies: Java (Enterprise Edition), Liferay portal, Spring Framework, Hibernate, Ajax using GWT toolkit, Jasper Reports.

§  Description: This application deals with the noble cause of acknowledging and appreciating achievements in the line of Information Technology either by Kuwaiti’s or by nationals of the Arab countries.

 

Employee Self Servicing System

§  Industry Standard: Compliance with CMMI Level III of  SEI(CMU) and ISO-9001:2000

§  Client: Bank of Bahrain and Kuwait, Kuwait National Assembly

§  Technologies: Java (Enterprise Edition), Spring Framework, Hibernate, Ajax using GWT toolkit, Jasper Reports, Jboss Application Server.

§  Description: Employee Self Service (ESS) is a web-based application, which is designed to provide a paperless solution between employees and Human Resource Department.

 

Catering System

§  Industry Standard: Compliance with CMMI Level III of  SEI(CMU) and ISO-9001:2000

§  Client: Kuwait Aviation Services and Company.

§  Technologies: Java (Enterprise Edition), Spring Framework, Hibernate, Ajax using GWT toolkit, Jasper Reports, IBM Web Sphere Application Server.

§  Description: It is a web-based application, which is designed to manage the airline catering system. This systems deals with the airline flight schedule and ensure to provide the meal for the aircrafts landing and departure at Airport

 

Club Management System

§  Industry Standard: Compliance with CMMI Level III of  SEI(CMU) and ISO-9001:2000

§  Client: Kuwait University

§  Technologies: Java (Enterprise Edition), Spring Framework, Hibernate, Ajax using GWT toolkit, Jasper Reports, Web Logic Application Server with Cluster Management.

§  Description: It is a web-based application to manage the activities of club and its members like seminars, parties, guesthouse operations etc.

 

eBiz B2B Portal

§  Industry Standard: Compliance with CMMI Level II of  SEI(CMU)

§  Client: United Arab Shipping Corporation

§  Technologies: Java (Enterprise Edition), Rational Application Developer, DB2, LDAP, Struts Portlets, Web Services, XML.

§  Description: eBiz B2B is being developed for the United Arab Shipping Corporation. eBiz B2B is being developed to provide its customers with an online solution to their shipping needs. Through this portal, the customers can conduct online bookings, view shipping schedules, give shipping instructions and register with UASC.

 

Online Internet Billing Software

§  Client: Comsats Internet Services.

§  Technologies: Java (Enterprise Edition), Java (Struts), Oracle.

§  Description: CIBS (COMSATS Internet Billing System) is a complete B2B & B2C solution for any ISP for the Billing and Tariff Management needs along with complete privilege based authentication system for the employees of an ISP and vendors

 

Online Customer Services Billing Management System

§  Client: Comsats Internet Services.

§  Technologies: Java (JSP), Oracle.

Description: It was decided to centralize some operations of domain and web services to support that decision there was the need for a web based centralized billing system for such services. This software was developed to handle the billing of Domain and Web Services offered by CIS.  It was developed with the aim that every node should be responsible for his billing on this centralized system

 

Email Billing Software

§  Client: Comsats Internet Services.

§  Technologies: Visual FoxPro.

§  Description: This software was developed for the volume-based billing. It manages the billing of UUCP users. This software processes on a plain file generated by UUCP server that contains the information that how much bits a customer has sent and received during different sessions. On the basis of above information the billing software keeps the record of customer's account

 

Media Tracking System

§  Industry Standard: Compliance with CMMI Level III of  SEI(CMU) and ISO-9001:2000

§  Client: Gulf Media

§  Technologies: Adobe Flex

Description: Media Tracking System has been designed for media and library management. It provides the support for the library shelf organization, the receipt of new tape material, tape loans and returns, shipping and dispatch, as well as the creation and processing of tape pick-lists.

 

Mobile Van Sales System

§  Industry Standard: Compliance with CMMI Level III of  SEI(CMU) and ISO-9001:2000

§  Client: Jashen Mall, Kuwait.

§  Technologies: C#, ASP.net.

Description: It is a windows mobile application integrated with existing Oracle ERP solution covering, Sales, Stores & Inventory, and Accounts Receivable etc. it syncs with office using mobile data and keep salesman up to date regarding stocks and deliveries.

 

Claim Interface Project

§  Industry Standard: Compliance with CMMI Level III of  SEI(CMU) and ISO-9001:2000

§  Client: Gulf Insurance Company

§  Technologies: C#, ASP.net.

§  Description: This application resolves around total automation of Insurance related tasks including Automobile, Travel and Health Insurance. It also includes client interfaces for hospitals and customers.

 

Zaksat Billing Software

§  Client: Comsats Internet Services.

§  Technologies: Visual FoxPro.

§  Description: This software was developed for billing of Zaksat service provided by CIS. This was a service in which the customer's record was maintained to know that how much a customer should be charged while using service and what CIS has to pay to the Zaksat service provider on behalf of that customer

Billing Software for Web and Domain Hosting and Registration

§  Client: Comsats Internet Services.

§  Technologies: Developer 2000, Oracle.

§  Description: It was the billing software for managing the web page hosting, domain hosting and domain registration. This software performs the accounting on periodic basis i.e. billing of such services based on some period e.g. a domain is registered for the period of two years and the registration is renewed after two years for the period of one year

 

Payroll Software

§  Client: Comsats Internet Services.

§  Technologies: Visual Fox Pro.

§  Description: This Software was developed to manage the pays of employees. It keeps the track of loans provided to employees e.g. conveyance loan. Medical outdoor is also managed in it. Besides payroll system this software was also personnel control system that contains the complete history about employee, his parents, spouse and children

 

Online Ledger Accounting Software

§  Client: Comsats Internet Services.

§  Technologies: Power Builder, Oracle.

§  Description: This application was developed for accounts department of CIS to manage their Accounts. The architecture of this software based upon sub and main database. Sub databases reside at CIS Nodes and main database is managed at CIS Headquarters. Main database was updated from sub databases of nodes so that consolidated as well as individual node accounts can be managed

 

COMSATS File System

§  Client: Comsats Internet Services.

§  Technologies: Power Builder, Oracle.

§  Description: This software was developed for Administration Department to keep track of COMSATS files so that they can be accessed swiftly

 

Inventory Control System

§  Client: Comsats Internet Services.

§  Technologies: Developer 2000, Oracle.

§  Description: This software was developed for store department of CIS for management of inventory of their consumable items

 

Fixed Assets Management System

§  Client: Comsats Internet Services.

§  Technologies: Developer 2000, Oracle.

§  Description: This software was developed to keep the track of non-consumable items of CIS. This was developed with the aim to have the track of products moving between nodes

 

Cheque Outgoing System

§  Client: Comsats Internet Services.

§  Technologies: Visual Fox Pro.

§  Description: This software was developed for accounts department to keep track of their payments. It was developed with the aim to have control on payments so that duplication of payment can be avoided

 

 

 

 

 

Diary Dispatch System

§  Client: Comsats Internet Services.

§  Technologies: Visual Fox Pro.

§  Description: This software was developed for dispatch section so that they can keep the track of outgoing mail of CIS. This software also maintains the information of the persons to whom the letter is being dispatched and can be used for future references

 

Time Writing Software

§  Client: OMV Pakistan.

§  Technologies: Power Builder, Oracle.

§  Description: Purpose of this software was to keep the track of work done by employees on different projects for project costing and estimation. This software maintains their timesheets, which contains their work details during the month. This software also manages the budgeting of employees on different projects and provides actual-budgeted comparisons. The software also maintains the leave record of employees and sends email alerts to employees on occurrence of different events

 

Al-Meyzan Agencies Inventory Control Software

§  Client: Al-Meyzan Agencies, Pakistan.

§  Technologies: Power Builder, Oracle.

§  Description: Purpose of this application was to provide the users with the facility to record their purchases, sales and inventory. The sales system of the organization was quite complex. Orders were booked on telephone and goods were dispatched directly to customer from warehouse. The other system was through the company vans that used to go from shop to shop and goods were sold directly to shopkeepers. The software was capable of maintaining the inventory of warehouse as well as inventory of company vans. The software was also capable of managing schemes like buy 12 get 2 free.

 

Job Costing, Process Analysis and Financial Accounting System

§  Client: Mark Industries, Islamabad, Pakistan.

§  Technologies: Power Builder, Oracle.

§  Description: Purpose of this software was to maintain and analyze cost accounting of the goods manufactured, financial accounting and inventory management. It also monitors the efficiency of employees based on their involvement / participation in production of goods

 

 

Work Experiences

Manager System Integrated Development Department / Software Engineering Process Group Lead, Business Analytics Pvt Ltd, Islamabad Pakistan.

 

Tenure: Jan-2010 to Dec-2014.

 

Responsibilities:

 

§  Manage the strategic aspects of large engagements and mitigate any risk.

§  Oversee senior staff and assigned tasks.

§  Review high-level deliverables across Department.

§  Ensure engagement reviews and quality assurance procedures take place.

§  Develop, implement, and maintain sound business practices.

§  Communicate effectively with clients to identify needs and evaluate alternative business solutions and strategies.

§  Manage resources with respect to training, grooming, and technical development.

§  Appraise staff, Hire new resources, reprimand staff according to company policies

§  Review status reports of Senior resources and address issues accordingly

§  Lead the Software Engineering Process Group Team Members while the Annual Process Improvement Plan is being developed and the process improvement agenda for the organization is being set

§  Gather Engineering Specific inputs from all across the organization related to Process Needs, Changes and Refinements. Authorize engineering related process changes across the organization.

§  Resolve conflicts between  the Software Engineering Process Group Team Members and manage issues that are taking longer to resolve

§  Ensure that the Annual Process Improvement Plan is developed, reviewed, approved and implemented

§  Plan and Conduct the Software Engineering Process Group Meeting ensuring that all agenda items for the gathering are covered (The Software Engineering Process Group Meeting is a companywide forum for reviewing Process Improvement Progress, review Process Improvements, Reviewing and Analyzing Measurement Data, Reviewing Process Implementation Status and Process Tailorings, Reviewing Audit Findings and Results.)

§  Ensure that the Software Engineering Process Group Meeting is properly documented and follow up the action items to closure.

§  Ensure that the Software Engineering Process Group Annual Event Calendar is developed and committed to by all of the Software Engineering Process Group Members.

§  Provide input to the Steering Executive Committee on the progress of Process Improvement Initiatives in line with the Process Engineering Department

§  Authorize Issuance of Process Baselines on the Info Center after necessary reviews and refinements have been confirmed

§  Responsible for the execution, review and monitoring of Process Improvement Cycle

§  Ensure that the SCAMPI Appraisals, Readiness Reviews, and Audit are planned and performed. Ensure that findings from such audits and appraisals are closed in an appropriate time and fashion

 

Manager Kuwait Offshore Department, Digital Processing Systems, Islamabad Pakistan.

 

Tenure: Sep 2005 to Dec-2009

 

Responsibilities:

 

§  Lead the planning and implementation of projects

§  Facilitate the definition of project scope, goals and deliverables

§  Define project tasks and resource requirements

§  Develop full scale project plans

§  Assemble and coordinate projects staff

§  Manage project resource allocation

§  Plan and schedule project timelines

§  Track project deliverables using appropriate tools

§  Provide direction and support to project team

§  Ensures quality assurance procedures take place for all practice engagements

§  Present reports defining project progress, problems and solutions

§  Implement and manage project changes and interventions to achieve project outputs

§  Project evaluations and assessment of results

 

Assistant Director / Head of software development & billing department COMSATS Internet Services, Islamabad Pakistan.

 

Tenure: Jan 1997 to Sep-2005

 

Responsibilities:

 

§  Communicates effectively with Nodes to identify needs and evaluate alternative business solutions and strategies

§  Manages the software development.

§  Assigns tasks to resources.

§  Manage resources with respect to training, grooming, and technical development of resources.

§  Appraise staff, Hire new resources, reprimand staff according to company policies

 

 

Areas Of Interest

§  Project Management

§  Database Design

§  Software Design

§  Software Development

§  CMMI

Education

Masters in Computer Sciences

Preston University

Islamabad

Completion in 1997

 

Bachelors in Sciences with Double Mathematics and Statistics as Major Subjects

University of Punjab

Lahore

Completion in 1995

 

Intermediate in Sciences with Mathematics, Statistics and Economics as Major Subjects.

Rawalpindi Board of Intermediate and Secondary Education

Rawalpindi

Completion in 1991

 

Secondary School Certification with Math, Physics and Chemistry as Major Subjects.

Federal Board of Intermediate and Secondary Education

Islamabad

Completion in 1989

 

Diploma in Computer Sciences

Punjab Technical Board

§  Lahore

References

References are available upon Request