SYED
CONSULTANTS



CUSTOMISED TRAINING AND
AWARENESS WORKSHOPS

REALISTIC WORKSHOPS
WITH A DIFFERENCE


Meeting Tomorrows Challenges Today

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Specialising in:
Visual Awareness
Access Technology
Equality & Diversity
Cultural Awareness
Recruitment & Retention


NVQ Training & Assessment in:
Customer Service
Business Administration
Information Technology
Retail & Warehousing

VISUAL IMPAIRMENT

UNDERSTANDING VISUAL AWARENESS

  • WHY DO WE NEED TO KNOW ABOUT VISUAL AWARENESS?
  • COMMON EYE CONDITIONS
  • THE LAW AND DISABILITY
  • COMMUNICATION
  • PERCEPTIONS AND ASSUMPTIONS
  • ENVIRONMENTAL FACTORS
  • MOBILITY AIDS
  • GUIDING

INFORMATION ACCESS TECHNOLOGY

  • TRAINING THE TRAINERS
  • DELIVERING THE TRAINING
  • DEVISING TRAINING PLANS
  • ACCESS TOOLS
  • HARDWARE SETUP
  • ACCESS SOFTWARE
  • USING SUPERNOVA

EQUAL OPPORTUNITIES / ETHNIC CULTURAL DIVERSITY

AWARENESS SESSIONS/WORKSHOPS

No Theories or complicated Terminologies

These group workshops or one to one sessions incorporate REAL live situations and ACTUAL practical solutions at ground level.

Equal Opportunity

Delivered by Consultant with over 30 years of hands on experience

  • Discrimination / Disability

  • Promoting Equal Opportunities

  • Successful Ethnic Recruitment

  • Meeting the Needs / Retention

  • Culture Matters!

  • Building Effective Relationships

  • Effective Communication / Listening skills

  • Understanding Attitudes and Behaviour

  • Understand and Assess Individual Needs

  • Effective Interviewing Techniques

  • Establishing Rapport and Trust

Questions? Questions? Questions?

We have the Answers!

  • What is Visual Awareness?

  • Understanding Disability

  • Assessing Individual Needs

  • Effective Communication skills

  • IT / ICT / MS Office Training

  • Access Information Technology

  • Promoting Equal Opportunities

  • Removing Barriers

  • Ethnic Minorities & Culture

  • Avoiding Bias

  • TQM at work

  • What is NVQ?

  • Effective Initial Assessment

  • Interview Techniques

  • Tackling Ethnic Recruitment

  • Overcoming Low Retention

  • Dealing with Difficult Behaviour

  • Managing Change

SELF DEVELOPMENT
TRAINING & ASSESSMENT

Workplace training and assessment, particularly suitable for employers and employees who want to improve or credit existing competence and do not want or need unnecessary off-the-job courses.

  • Computer Literacy & Information Technology - (CLAIT)

  • Information & Communication Technology - (ICT)

  • Using Microsoft Office Applications

  • Introduction to Email & Internet

  • Introduction to NVQ - Role and purpose of NVQs and their Application

  • Understanding and Delivering Customer Service - NVQ 1 & 2

  • Retail & Warehousing - NVQ 1 & 2

  • Achieving competency in Business Administration - NVQ Levels 1 & 2

  • Total Quality Management - The Basics and Making it Work

  • Personal Development Workshops

Go for Award

At HOME or at WORK

Helping to Achieve
Excellence

Available in the United Kingdom only

Regions covered:

Northamptonshire

Buckinghamshire

Bedfordshire

For further information
Contact:

Syed T Hussain

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