PLANNER's PROFILE
a. Position Scope
b. Responsibilities
c.
Position Scope
The role of the Maintenance Planner is to improve work force productivity and work quality by anticipating and eliminating potential delays through planning and coordination of manpower, parts and material, and equipment access.
Reporting to the Maintenance Superintendent and maintaining liaison between Production and Maintenance, he is responsible for planning, scheduling and coordination of all plannable maintenance work performed on the plant site. Through supervision of the Maintenance Administrator, he is also responsible for maintenance of records and files essential to meaningful analysis and reporting of maintenance related matter.
Responsibilities and Duties
The planning and scheduling function is the hub from which all plannable maintenance activity is coordinated. It is the process of describing a job in terms of how it is to be performed and what resources will be required. It involves a broad spectrum of activity.
The Planner must know the job well enough that he can describe what is to be accomplished and can estimate how many man-hours will be required. If the Planner doesn't know requirements, the assigned crew will not know the expectation.
In performance of his duties, The Planner:
1. Is the principal contact and liaison person between Maintenance and Production and other supported departments. In this capacity, he ensures that all internal customers of Maintenance receive timely, efficient and quality service. He also takes a continuing interest in customer (internal) needs. With keen awareness of the customers situation (schedule, problems, etc.), the Planner is able to help Production balance their need for daily output with their need of equipment reliability through proactive maintenance.
2. Is responsible for long-range as well as short-range planning. Long-range planning involves the regular analysis of backlog relative to available resources. These two basic variables must be kept in balance if a proactive maintenance environment is to be established and sustained.
3. Short-range planning and scheduling falls into nine phases:
a. Initial Job Screening
Assisted by the Maintenance Administrator, the Planner receives all requests for maintenance work, except those which must be performed on the same day as requested. Such requests are handled directly by the Maintenance Superintendent without benefit of planning.
Reviews and screens each request for completeness, accuracy and necessity:
Clear description of request
All requester fields filled in with valid codes
Priority and requested completions are realistic and provide practical lead time
Authorization is proper
Develops preliminary estimated if required to obtain approval
Obtains Engineering approval for all alteration and modification requests
The requested work is needed:
Has it already been requested?
Does it need to be accomplished? If so, does it need to be accomplished at this time?
If questioned, the issue is resolved with the requesting department or referred to the Maintenance Superintendent.
b. Analysis of Job Requirements
The Planner examines the job to be performed and determines the best way to accomplish the workconsulting with the requester and/or the Maintenance Superintendent as appropriate.
In determining job requirements, the Planner:
Determines the required level of planning
Does this job warrant detailed planning or should it bypass planning?
Is the effort and cost worth the value to be gained?
Visits the job site and analyzes the job in the field. One-third of the Planner's day should be spent in the field:
Conferring with the requester
Clarifying the request and refining the description:
* Where the job is located (machine or location)
* What needs to be done (job content)
* Start and finish points (job scope)
* Finalize priority
Visualizing job execution and outlining the requirements
* Mentally go through and record the steps necessary to execute the job
* Prepare sketches or take Polaroid pictures to clarify intent of the work order for assigned mechanics or simply as reference for self during detailed planning
* Take necessary measurements (exactly)
* Determine required conditions. Must this job be coordinated with Production?
- Must equipment be down (major or minor?)
- Define involved control loops
- Will other equipment or adjacent areas be impacted by performance of this job?
- Check for safety hazards
The remainder of the planning cycle is normally completed at the planner work station (two-thirds of the Planner day). During job research, The Planner:
Uses Equipment History to determine if the job has been previously performed:
When was the last time?
Is it excessively repetitive? If so, consider if anything can be done to avoid recurrence.
* Is this the best solution to the problem?
*Consider the alternative approaches
- Should additional work be performed in the interest of a more permanent solution?
- Repair/Replace
- Make/Buy
- Consider engineering assistance
* Be onscious of alternate plans for the involved equipment
Refers to planner libraries and to the file of planned jobs to determine if the job or portions thereof have been previously planned
Use what you can, avoid redundant effort
Reference the procedures file
* Determine safety requirements
* Identify necessary tag outs
* Identify necessary safety inspections, fire watches, and standby positions associated with ladder safety, vessel entry, etc.
Safety must always be a top priority of job planning
Talks to other functions with involvement or potential input in the job
Is engineering assistance required?
During detailed job planning, the Planner details and phases job requirements:
Select and describe the best way to perform the job
Determines and sequences the job by specific and logical tasks or steps
Identifies task dependencies and considers application of PERT or CPM network analysis to facilitate the planning of complex jobs
Determines required skill sets for each task (craft and skill level)
Prepares cross work orders to other groups as required and necessitated by the CMMIS in place
Determines the best method for job performance (the best way to do it)
Determines resource requirements
Establish the required crew size and man-hours for each task of the job sequence
* Estimate or apply available benchmarks
* Apply job preparation, travel and PF& D allowances
* Determine if extra travel or job prep is needed
List determinable materials, parts, and special tools required
* Prepare the Bill of Materials
* Establish the acquisition plan
- Determine what items are in stock and reserve them
- Source those items which must be direct ordered (Purchasing responsibility)
Prepare acquisition documents |
> Stores Requisition for items in authorized inventory
> Purchase Requisition/Order for direct purchases
> Work Order for in-house fabrication
> Purchase Order with MWO reference for contractors and outside equipment rental
- Don't forget special tools and equipment
> Ladders and Scaffolding
> Rigging
Determine equipment and external resource needs
Consider disposal issues (expense, time, special handling
Estimate total cost in terms of labor, material and external charges
Coordinate and expedite necessary authorizations based on final cost estimate
* Operational
* Financial
* Engineering
During job preparation, the Planner assembles the planned job package. This package for any given job contains documentation of all planning effort. Given the data contained within the package, coupled with a thorough verbal exchange between Planner and Maintenance Superintendent, followed by similar exchange between Superintendent and assigned mechanic, nothing should be lost between strategic planning and tactical execution of the plan.
Detailed Work Order
Job plan detail by task
Step by step procedures
Site Set-Down Plan (if a significant tear down)
Labor deployment plan by craft and skill
Man-hour estimates
Consider contract as well as in-house resources
Consider the use of the GANTT bar chart to help convey task sequencing to assigned crews
Maximize pre-shutdown fabrication and other preparation
Bill of Material
Acquisition Plan
Authorized Inventory vs. Direct Purchase
* With availability, commitment and staging location
Make/Buy
Required Permits, clearances and Tag Outs to the point feasible and safe (final steps must be taken by the responsible mechanic and equipment operator)
Prints, sketches, Polaroid pictures, special procedures, specifications, sizes, tolerances and other references which the assigned crew is likely to have need of
As appropriate, the assembled package is reviewed with the Maintenance Superintendent and the Requester.
The Planner then holds the Planned Job Package for necessary procurements.
Within the Procurement Process:
Purchasing sources all materials requiring direct purchase, obtains necessary competitive bids, obtains delivery dates, and cuts associated purchase orders
Monitors and expedites materials/parts delivery
Receiving all maintenance materials whether for direct purchases or stock replenishments
On basis of the Weekly Master Schedule, the storeroom picks, kits, stages, and secures those scheduled job items available from Stores
Documents all requisitions via the CMMIS
Stocks and maintains the Maintenance Storeroom including regular cycle counting to assure continuing accuracy of inventory
The job is released for scheduling only when all required resources (other than manpower) are on-hand.
g. Job Scheduling and Coordination
Scheduling is the process of allocating and coordinating the resources required for specific jobs and determines when jobs get done and which resources can best be applied to their performance.
It involves:
Production and Maintenance Liaison (for non-emergency or urgent work) issue current and well-organized relevant backlog reports to production and maintenance supervision in preparation for weekly schedule coordination.
View liaison with a particular "customer" as a permanent relationship. Learn and take interest in their problems. Remain abreast of their workloads, short and long-term plans, and priorities. Help them think far enough in advance to facilitate effective planning. Provide continuity to their maintenance knowledge, records, and information.
Determination of Resource Availabilityto ensure that expectations for backlog relief are realistic.
Moderate Weekly Planning Meetingsto achieve a consensus between equipment custodians and maintenance/engineering supervisors as to the most effective near-term deployment of available maintenance resources.
Preventative Maintenance Schedulingto ensure that all preventive/predictive routines are scheduled at their predetermined frequencies.
Backlog Managementprepare work programs to keep resources balanced with workload and to define the man-hours of work to be loaded onto each crew's schedule assuring requested completion dates (real or implied by assigned priority) are met: ensuring that even low priority jobs reach the schedule in a reasonable period of time.
Daily Schedulingto coordinate new high priority work orders with those already in the weekly plan. Always strive to optimize schedule compliance, despite essential schedule "breakers." Always select a little more than enough work for each many, each day.
Support of Job Executionto ensure that the responsible supervisor receives and understands the planning package for each scheduled job.
Follow-up coordination to assure that all agreed-upon supportive actions of others are performed on schedule.
Job Assignment to Specific Mechanicis a local procedural matter. The scheduler may perform the function in order to best consider alternative strategies ahead of time or the supervisor may retain this responsibility for local reasons or to enable the scheduler to focus more on "tomorrow" rather than being caught up in "today".
Schedule Follow-upto determine the level of schedule compliance and reasons for completion shortfalls. This is a "constructive" responsibility towards future improvement.
This full scope of scheduling effort applies not only to operating weeks, but also to "down" days and to major outages/turnarounds.
During job scheduling, the Planner:
Maintains computerized backlog file of work orders awaiting scheduling
Those unplanned, requiring engineering, awaiting materials, awaiting equipment access, etc. are filed accordingly
Once ready for scheduling they are filed by required start date
Coordinates with Production through chairmanship of a structure meeting designed to reach accord regarding the most important jobs to be scheduled during the approaching schedule week (Friday through Thursday). Jobs are selected from those in the backlog which are ready to be scheduled (no holds for material, etc.)
Issue Backlog Status Report to all attendees on day preceding meeting
* Link multiple jobs on the same equipment or in the same proximity
Be conscious of PPM's due so these can also be reflected in discussions and resultant schedule
* Consider approaching PPM's. Perhaps they should be performed early to take advantage of the scheduled downtime and avoid another shutdown in only a matter of a few weeks
* Be sure the PPM's of all groups are considered
Negotiate for downtime windows during which selected maintenance can be performed. Obtain specific agreement on timing of necessary equipment access.
* Coordinate with Production Planning
* Make reliable outage duration estimates
* Search for the best time to take the equipment down and perform the necessary work. Consider it from all perspectives but that of the internal customer must ultimately prevail.
Arrange for necessary safety inspections, fire watches, and standby positions associated with ladder safety, vessel entry, etc.
In selecting jobs for the Weekly Master Schedule, all parties should be aware of those jobs approaching their requested completion dates. Any such jobs which cannot be scheduled to meet those dates can be discussed with the Requester in the context of priorities established by all attendees.
Based upon input from, and agreements reached during the coordination meeting, the Planner prepares a Weekly Master Schedule.
Verify availability of parts, materials and special tools required for execution
In concert with Maintenance Supervisors, allocate available resources to specific jobs
* Balance work scheduled with man-hours available
- Make a conservative provision for urgent schedule breaks
- Schedule 110% of remaining man-hours to identify fill-in jobs to be performed should scheduled jobs be unavoidably delayed
- Prepare weekly/daily schedules in accord with established importance
Issue final schedule.
* Incorporate all preventive/predictive maintenance inspections at their predetermined frequencies
* Schedule the timely completion of all identified corrective maintenance
* Review the schedule and planned job packages with the Maintenance Superintendent to assure that nothing falls through the cracks due to misinterpretation of intent or meaning
The
Weekly Master Schedule should now be a document of which all parties, through
contribution, accept ownership. Requested schedule breaks require the sanction
of the Production Manager, Production Superintendent or Shift Supervisor on the
off-shifts.
During daily schedule adjustment, the Planner:
Checks preparedness for each day of the Weekly Master Schedule
Have the planned job packages been reviewed with the Maintenance Superintendent?
Is each crew aware of their assignments?
Have you checked with Production supervision? Will the equipment be available when scheduled crew arrives at the job site?
4. Additional Planning Responsibilities
Planning and scheduling for shutdowns (major and minor)
Bar charts
Networks
Development of model shutdown plans by standard segments
Development of Planner reference systems including a file of Planned Job Packages for recurring jobs, plus labor and material libraries for each equipment center.
Keeps the Maintenance Superintendent properly informed of abnormal or critical situations and seeks advice on matters outside the Planner's knowledge or authority.
Makes recommendations for system improvement.
Promotes the conservation of energy.
5. Administrative Responsibilities
Through the Maintenance Administrator, responsible for:
Custodianship of the CMMIS
Maintenance timekeeping, payroll input, and cost distribution
Maintenance of vacation, absenteeism and tardiness records
Maintains essential records and files from which he prepares and distributes accurate and meaningful management reports.
Interpretation and provision of historical equipment cost information.
Participation in budgetary preparation, tracking, and analysis.
Assists the Maintenance Superintendent and Production Manager in periodic analysis of cost trends with recommendations for continual improvement.
Performs other maintenance related tasks and special assignments as requested by the Maintenance Superintendent or Production Manager.
Specific Exclusions from the Planner's Job
The Planner should be assigned 100% to the planning function. Many organizations use the planner to fill in for maintenance supervision and others when they are absent for one reason or another. Unless somebody in turn fills in for the Planner, this practice must not be condoned. It conveys lack of commitment to the function and a belief that the function is not essential (and in the next downsizing can be done without).
Other exclusions from Planner responsibilities are:
Involvement in daily emergency and urgent requests. There is no opportunity to plan such work. If any planning is to be accomplished, the Planner must focus on tomorrow and beyond.
Daily assignment of individual mechanics to specific jobs. However, the Planner should develop the recommended manpower deployment plan for assignment of individuals to specific jobsthis is a preparatory exercise.
Maintenance Engineering including development of the PPM system, analysis of Equipment History and re-engineering points of repetitive equipment failure.
Planning and Scheduling for major shutdowns. It is not practical for the same individual to concurrently plan and schedule normal weekly/daily effort as well as major shutdown efforts.
Distribution of the Planner Day
Planning Phase% |
of Day |
1. Job Screening |
5 |
2. Job Requirements |
10 |
3. Job Research |
5 |
4. Detailed Job Planning |
20 |
5. Job Preparation |
5 |
6. Procurement |
20 |
7. Job Scheduling |
15 |
8. Daily Schedule Adjustments |
5 |
9. Job Close Out |
5 |
Personal and Miscellaneous |
10 |
|
100% |
Planner's Job
Timely and accurate preparation and distribution of meaningful control reports.
The planner should be assigned 100% to the planning function, and not switched around to fill in for someone who has gone on vacation.
The planner must avoid getting involved in unscheduled emergency and urgent work, if he/she is to get any planning done. The first day from a planners perspective is " tomorrow."