| 1) Make sure CAPS lock is turned off as Usernames and Passwords are case sensitive. 2)Please make sure you use your user name in the below mentioned formats. a)[email protected] b)[email protected] c)[email protected] d)[email protected] 3)Retype your password to make sure it is correct. 4)Verify that the ADSL/WAN Link light on your modem is on and solid (not flashing). 5)If you forgot your user name/password, please speak to our technical support team. |
| Authentication Failure |
| What are Username & Password Errors? |
| Before contacting the Airtel HelpDesk, try the following |
| If your ADSL connection requires you to enter a username and password to connect, and your password is being rejected (Error 691). |
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