Burn Out
Up to 90% of all visits to physicians are for stress-related
ailments. A recent survey by USA TODAY indicated that 78% of
American workers are more stressed than a decade ago. Many
report they feel irritable and fatigued; their jobs are
undermining their spirit and well-being.
Burnout used to be seen as an individual problem.
People who experienced physical fatigue and emotional
exhaustion from overwork were encouraged to enroll in stress
management classes. Increasingly, however, experts are
recognizing that one of the major contributors to stress
is a mismatch between employees and their organizations.
For example, instances of burnout are high in situations
where the business practices of a corporation conflict with
the beliefs and values of the employees.
Using a multi-system typological model this approach
offers a scheme for assessing the degree of match between
individuals and organizations. The discussion will cover
five personal profiles, five organizational character types,
and the elements required to ensure a good match. The
objective is to recognize burnout as an expensive
workplace problem that will take both an individual
and an organizational effort to solve.
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Presentations to INCOSE, College of Notre Dame "Systems Analysis"
class,and SVSPIN (Silicon Valley Software Process Improvement
Network):
Applied Systems Thinking:
A Systemic Approach to Stress Busting
Susan M. Osborn, Ph.D.
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