(Engineer, Administrator, Technician)
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Technical
Strengths & Skills |
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· A strong preference for change · A strong work-centered ethic · Highly emotionally resilient · A blending of visionary &
operational |
· Extremely customer-focused · A tough-minded style of decision-making
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A mix of independent & collaborative
work |
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Network Infrastructure Technologies |
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Network Topologies |
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Ethernet · 10mB Ethernet · 100mB Fast Ethernet · 1000mB Gigabit Ethernet · Wireless Ethernet (Bluetooth) · Cable / DSL Wireless & Wired Ethernet |
Token Ring · 4mB Token Ring · 16mB Token Ring · 100mB Token Ring |
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· 3Com · Alteon · Cabletron · Cisco · Compaq · D-Link |
· Extreme · Kalpana · Linksys · Netgear · Nortel (Bay Networks) · XLNT |
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· 3Com · IBM |
· Olicom · Proteon |
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· Compaq · D-Link |
· Linksys · Netgear |
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· Compaq · D-Link |
· Linksys · Netgear |
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· 3Com · Cabletron · Cisco |
· Compaq · NetWorth · Nortel (Bay Networks) |
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· 3Com · Cisco · D-Link |
· Linksys · Nortel (Bay Networks) |
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· 3Com · Alteon · Compaq · D-Link · DEC · IBM · Intel |
· Linksys · Madge · Netgear · Novell · Olicom · SMC · TLAN |
| Client-Server (Computer) Infrastructure Technologies | |||||||||||||||||||||||
Computer
Hardware |
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Supercomputers |
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· Convex |
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· DEC |
· IBM |
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· DEC · Hewlett-Packard |
· IBM |
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· Compaq · Dell |
· Hewlett-Packard · IBM |
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· Compaq · Dell |
· Hewlett-Packard |
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· Compaq · Dell · DTK · Everex · Gateway |
· Hewlett-Packard · Leading Edge · Micron · SMC |
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· Compaq · Dell · Diamond-Flower · Dolch · Fuji · Gateway |
· Hewlett-Packard · IBM · Microm · Sony · Toshiba |
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· CD Technologies (ROM, -R, -RW) · DVD Technologies (ROM, -R, -RW) · Multi-function Systems (3-in-1, 4-in-1, 5-in-1) |
· Printers · Scanners |
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Specialized Technologies |
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· Electronic Conferencing Facilities (ECF) |
· Video Teleconferencing (VTC / VTS)
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Technical Education & Training |
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(Microsoft
Certified Systems Engineer (MCSE) Candidate) · Supporting Microsoft Windows NT: Core Technologies · Supporting Microsoft Windows NT: Enterprise Technologies · Systems Administration of Microsoft SQL Server · Internetworking With Microsoft TCP/IP for Windows NT |
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(Microsoft
Certified Professional (MCP) Candidate) · Microsoft Project 2000 |
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(Accredited
System Engineer (ASE) Candidate) · Systems Technologies · Performance Tuning & Optimization for Windows NT · Performance Tuning & Optimization for Microsoft SQL Server
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Technical Experiences & Achievements |
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Ultimate Solutions, Inc (TEK Systems) |
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Senior Systems Analyst As the Technical Team Lead, tasks include (but are not limited to) the formation, organization, management, administration, performance evaluation, tasking assignments & work prioritizing, and training of a team of forty-two (42) Systems Administrators, Desktop Support Technicians, Helpdesk Technicians, Classified Technologies Administrators & Technicians, and Transition Analysts. This team supported 40,000 Marine Reservists, 15,000 active duty Marines, 400+ servers, and over 15,000 client professional workstations, desktops, portables, and peripheral components worldwide. As a Senior Systems Administrator, my tasks include (but are not limited to) providing Advanced Systems Administrator support to over 300 servers operating Windows NT Server, Windows NT Advanced Server, and Windows 2000 Server along with several Enterprise-level BackOffice support (Exchange Server 2000, SMS Server, SQL Server 2000, Proxy / IIS Server, Remedy Enterprise Helpdesk System (v4.x), and other non-Microsoft enterprise server-based applications systems). As a Tier III Technical Support Advisor, my tasks include (but are not limited to) providing Tier III client-server and network infrastructure environment technical support. This also included active, hands' on technical advanced analysis, diagnostics, preventive and corrective troubleshooting, and repair of the Marine Forces Reserves (MarForRes) IT environment. Major Tasks: · Serving as a Contractor MIS Manager for the MarForRes NMCI-ISF Technical Support Center, ensuring all DoD, DoN, USMC, and OSD IA regulations are applied to over 300 servers and 15,000 workstations, desktops, and portable systems
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Serving as a consultant for conducting advanced analysis,
documentation,
· Serving as a contractor Technical Team Manager for a team of forty-two (42) highly skilled Systems Administrators, Classified Technologies Center Administrators & Technicians, Desktop Support Technicians, Helpdesk Technicians, and Transition Center Analysts
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Analysis
and development of deployment and transition technology strategies that aligned emerging products
for greater customer utilization and optimization globally
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Implementation
of technology strategies, reallocation of resources, and prioritization of
engineering and technical staffs to optimize skills sets while minimizing costs and test
lead time required to shipping new products
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Determining
project scopes, requirements, resource requirements, and job completion
dates
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Development
of project timelines, milestones, work schedules, and job completion dates
to meet technology release schedules
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Development
of new job descriptions, narrowing candidate selections, candidate
interviews, and recommended best-qualified candidate for employment · Development of performance evaluations for engineering staff, included counseling employees, recommending advancements, disciplinary actions, and terminations · Provide active, hands' on, engineering and administration of a Windows NT / Windows 2000 client-server environment of 300+ servers and over 15,000 professional workstations, desktops, portables, and peripheral devices globally
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TEK Systems |
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Information Technology Consultant / Contractor As a Systems Engineer, my tasks includes (but are not limited to) the advanced technical engineering, troubleshooting, and repair of client companies' client-server (computer) infrastructure. As a Systems Administrator, my tasks includes (but are not limited to) the advanced technical administration of client companies' client-server (computer) infrastructure. As a Network Engineer, my tasks includes (but are not limited to) the advanced technical engineering, troubleshooting, and repair of client companies' network infrastructure. As a Network Administrator, my tasks includes (but are not limited to) the advanced technical administration of client companies' network infrastructure.
Major
Tasks:
· Installation, integration, configuration, operations, upgrades,
troubleshooting, and repairs to network
· Installation, integration, configuration, operations, upgrades, troubleshooting, and repairs to client-server infrastructure components, including (but not limited to) the following:
· Established multiple applications servers to "bounce" test data sets from, to, and through, including (but not limited to) the following:
· Installation, integration, configuration, operations, upgrades, troubleshooting, and repairs to a large number of network operating systems and operating systems, including (but not limited to) the following:
· Conducted and completed advanced network engineering / administration
tasks, including advanced configurations of switches, managed hubs,
concentrators, and bridge / routers for optimum operations · Conducted and completed advanced systems engineering / administration tasks, including advanced configurations of network operating systems, operating systems, applications servers, clients, and portables / notebooks for optimum operations during test operations · Conducted and completed advanced test engineering / administration tasks on ALL prototype, pilot, production candidate, production, and retired technologies · Conducted and completed advanced test engineering / administration tasks on ALL alpha, beta, release candidate, production release, and retired network operating systems / operating systems provided to Hewlett-Packard (Compaq) between 1997 and 2001
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Hewlett-Packard (Compaq) Corporation |
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Systems
/ Software Engineer III
Synopsis: Couple this with the establishment (installation, integration, operations, upgrades, troubleshooting, and repair) of a client - server infrastructure consisting of approximately 1,950 servers, workstations, desktops, home computers, and notebook / portable systems to test new, production, and legacy network and computer technologies with, through, and on. Finally, as the Test Group's most experienced "customer-based" engineer / administrator / technician, I developed test strategies & documentation, based on those "real world" environments, to introduce new server and network technologies into for the most arduous series of testing ever conducted. Into this environment, we introduced Hewlett-Packard's (Compaq's) latest alpha (pilot), beta (prototype), release candidate, and release network infrastructure and server technologies Hewlett-Packard (Compaq) was preparing for worldwide markets. Hewlett-Packard (Compaq), as a result of this test strategy and environment, discovered and debugged more hardware, firmware, and software "bugs" in third party AND Hewlett-Packard (Compaq) technologies than had ever been done prior to my labs being established. More often than not, OEM vendors (Intel, SMC, 3Com, Alteon, DEC, IBM, Madge, and others) sent their products to our test center for "evaluation" purposes knowing we would uncover bugs in their technologies their own labs hadn't uncovered...and we rejected a lot of these "evaluation" products for the "Compaq" label because of the serious bugs we found in these systems, components, and software. This combined "customer based" network / client-server / test environment resulted in Hewlett-Packard (Compaq) winning numerous industry awards and acclamations from several notable industry independent testing centers and trade magazines. The most significant of these awards that was DIRECTLY attributed to my engineering & test strategies was the 1999 NIC “Shootout”, hosted in Hawaii by PC Magazine, where Hewlett-Packard's (Compaq’s) Intel-based NICs were proven far superior to the exact same Intel NICs Intel Corporation submitted into competition against us. We placed ahead of Intel (who came in second place during this and many other competitions) in the ratings and well ahead of 3Com, IBM, and other NIC manufacturers. In other competitions using my same test strategies and lab configurations, Hewlett-Packard's (Compaq's) ProLiant servers won out over and far outdistanced all other servers produced by ALL other server manufacturers between 1998 and 2001. My test engineering strategy and lab engineering configurations were later, and still are today, being adopted Hewlett-Packard- (Compaq-) wide, saving Hewlett-Packard (Compaq) millions of dollars in redundant testing and staff as well as producing far superior network infrastructure and ProLiant server technologies. As a result of this corporate-wide adoption and my Customer-based LAN / WAN infrastructure implementations & test strategies, I was awarded 1,200 stock options of Hewlett-Packard (Compaq) stock as a Superior Achievement Award. Major
Tasks:
· Installation, integration, configuration, operations, upgrades, troubleshooting, and repairs to client-server infrastructure components, including (but not limited to) the following:
· Established multiple applications servers to "bounce" test data sets from, to, and through, including (but not limited to) the following:
· Installation, integration, configuration, operations, upgrades, troubleshooting, and repairs to a large number of network operating systems and operating systems, including (but not limited to) the following:
· Conducted and completed advanced network engineering / administration
tasks, including advanced configurations of switches, managed hubs,
concentrators, and bridge / routers for optimum operations · Conducted and completed advanced systems engineering / administration tasks, including advanced configurations of network operating systems, operating systems, applications servers, clients, and portables / notebooks for optimum operations during test operations · Conducted and completed advanced test engineering / administration tasks on ALL prototype, pilot, production candidate, production, and retired technologies · Conducted and completed advanced test engineering / administration tasks on ALL alpha, beta, release candidate, production release, and retired network operating systems / operating systems provided to Hewlett-Packard (Compaq) between 1997 and 2001 |
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Entergy Corporation |
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Systems
Engineer II
Synopsis: Next, we developed a backup / restore strategy that minimized and later nearly eliminated lost data due to remote site problems. We scripted backup / restore operations, then fine-tuned them to such an extent that most of these operations were conducted in a completely automated fashion and without interruption to the user community. We introduced anti-virus initiatives into all servers to stop the prior-to-that-time constant virus attacks that frequently interrupted work efforts and management data collection / gathering initiatives. Finally, we centralized and linked user access to required databases through a series of profiles that, when implemented, meant one login allowed users instant access to all of their authorized data structures. After we completed the centralization of all applicable databases, we discovered that so much broadband (interstate and international) bandwidth was made available that Entergy’s non-regulated corporation leased the available bandwidth to MCI for their “overflow” telecommunications traffic needs, providing Entergy Corporation with a significant and until then unrealized profit source. Since there was still a significant budget available after our well planned centralization efforts were successfully completed, I formed two distinct Beta Test Centers within the Non-UNIX Operations Center
Major
Tasks:
· Established multiple applications servers to consolidate & centralize enterprise-level applications, including (but not limited to) the following:
· Established multiple beta servers to test and roll-out plan enterprise-level applications, including (but not limited to) the following:
· Established multiple beta applications servers to test and roll-out plan enterprise-level applications, including (but not limited to) the following:
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Went to almost all of Entergy's field sites to install, integrate,
configure, upgrade / enhance, establish remote administrator operations
to, troubleshoot, and repair an additional:
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Functioned as part of several inter-disciplinary teams for strategic and
operational IT / MIS project initiatives to enhance Non-UNIX Applications
Systems & Operations
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Functioned as part of several inter-disciplinary teams for strategic and
operational
network infrastructure enhancements, SAN Systems, and other network
operations troubleshooting / repair resolution teams |
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Department
of Defense |
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Computer Specialist
Synopsis: As a Senior Systems Engineer for the Department of Defense, my second primary technical task was to provide analysis, design, installation, integration, operations administration, updating & enhancement engineering services, troubleshooting, & repair of a vast number of global U. S. Government client-server infrastructures for thousands of classified & unclassified servers and hundreds of thousands of classified & unclassified clients (professional workstations, commercial desktops, and portables / notebooks). These projects incorporated millions of dollars and hundreds of engineering, administrative, and technical IT personnel (military, federal civil servants, and consultants / contractors) per continent per project working with me. All of these initiatives were successfully completed on or ahead of schedule and on or under budget. Several of these implementations significantly reduced travel and other expenses throughout the DoD with exponential cost savings to the federal budget. I was later tasked with global projects for other government agencies and further provided technology infrastructures that generated even greater savings for the federal budget. Major
Tasks:
· Development
and documentation of Requirements Definition Documents, Systems Analysis
& Systems Design documents, Work Flow and Data Flow Diagrams, and
supporting progress reporting documents for management / client analysis
of my assigned projects progress
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Completed
contractor and consultant contract negotiations where required to augment
my IT engineering, administration, and technical site resources when needed · Established multiple remote management stations to alert local engineering, operations, administration, and technical staffs of pre-failure warnings and failure alerts
· Planned, engineered, operated, and administered a number of centralized and distributed IT centers for strategic and tactical government applications, data security, and optimum backup / restore operations
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Tulane
University of Louisiana |
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Faculty Assistant
Synopsis: This was accomplished in conjunction with Tulane Computing Services (TCS), and I helped establish two new student labs (one for the Computer Information Systems (CIS) program; a second in the Computer Engineering program) while assisting in the upgrading and enhancements to campus-wide TCS labs and technologies, including (but not limited to) the following:
Finally, I served as a representative on the TCS Network Infrastructure planning committee that re-wired the entire Tulane University campus, allowing students in all of the dorms to plug in and utilize their personally-owned computers for accomplishing their homework. This was done in conjunction with our establishing a campus-wide anti-virus program that hadn't existed prior to that date. I proved myself to be so successful at Tulane as both a Systems Engineer and Faculty Assistant that the Tulane University Basketball Program Head Coach commented to the Tulane University President & my Dean the following information: “Professors teach classes of students without regard to these students actually learning the material covered. Mr. White teaches each student per class, and our athletes are learning far more from his computer science courses than they are from our Nobel Prize winning Professors’ courses. He’s the most popular Instructor on campus today…for both athletes and non-athlete students at Tulane.” [1] I was also instrumental in bringing into Tulane’s classroom “real world” experiences to relate to students and faculty alike, bringing a deeper understanding of how computer technologies & network infrastructures impact the business world students would soon enter.
Major
Tasks:
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Providing enhancements and updates to all of the servers, workstations,
desktops, and portables / notebooks in multiple Tulane departments
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Serving as a field service engineer to aide faculty, staff, and students
with computer and network connectivity issues as they arose
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Planning
& implementation of campus-wide anti-virus infrastructure strategies
that significantly reduced virus, worm, Trojan horse infestations and lost
computer resources · Actively taught undergraduate seminars and labs in multiple computer disciplines (i.e.: programming, networking, client-server environments, and MIS Management) · Counsel students on their academic curriculum as it related to the public, educational, and private sectors of the computer industry as well as how to best optimize their opportunities upon and after graduation [1] February 1992, as related to me by my CIS Program Dean hours after the meeting concluded… |
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United States Marine Corps |
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Logistics Chief
Synopsis: I developed logistics & early computer standard operating procedures with the advent of computer technologies and network infrastructure introduction at the Regimental, Battalion, and Air Wing Group levels of command. I trained subordinate Marines in the use of computers as they applied to logistics and maintenance management throughout the Fleet Marine Forces (FMF). Managed logistics and maintenance management centers throughout the world.
Major
Tasks:
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Provided
regular evaluations of subordinates in order to optimize their career
opportunities within the Marine Corps OR advise them that it was perhaps
best to leave the Corps at the end of their enlistments · Conducted regularly scheduled specialty training as well as Basic Marine Corps skills training seminars to improve the overall proficiency of my Marines · Planned & implemented new computer & network strategies to optimize the use of computers as it became useful at the battalion / air wing group levels of command |
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MIS Management / IT Projects
Management |
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Management |
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· MIS Departmental Management · IT Projects Management · MIS Planning / Budgeting · MIS Design / Specifications · MIS Staff Supervision / Training · User Relations / Training · Contractor Staffing Management · Priority / Resource Allocations · Customer Support / Service · Quality Control
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Strategic & Operational Planning · Purchasing / Receiving Technologies |
· Network Security Management · Major Technology Conversions · Turnaround Strategies · Global Infrastructure Architecture Strategies · Network Infrastructure Development · Client-Server Architecture Development · Special Technologies Architecture Development · Systems Development · Testing / Implementation
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Production / Beta Technologies Analysis & · Inventory Control · Bill of Material Management |
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MIS / IT Technical Education & Training |
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Computer Information Systems / Information Technology |
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B.S. |
Computer Information Systems |
Tulane University |
1992 |
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B.C.S. |
Advanced Management & Leadership |
Boy
Scouts of |
2001 |
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(Undergraduate;
Computer Information Systems / Computer Science) · Systems Design · EDP Audits & Controls · Database Management · Computer Networks |
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Related Development |
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Boy Scouts of America · Advanced Management & Leadership Principles (Non-Profit Organizations) · Advanced Management & Leadership Principles (Youth Organizations)
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General Information |
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Citizenship:
United States (Birth)
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Federal Civil Service Status:
Permanent Career / Tenured, Reinstatement Eligible
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Security Clearance:
Secret |
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Awards |
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Hewlett-Packard (Compaq) Corporation
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Superior Work Performance Awards Entergy Corporation
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Total Quality Incentive (TQI) Award Department of Defense (1993, 1994, 1995)
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DCTN / Secretary of Defense Superior Achievement Awards United States Marine Corps · Numerous Meritorious Masts (Superior Work Performance Commendations)
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Boy Scouts of America (1965 – Present) · Commissioner's Key · Commissioner's Arrowhead Honors Award · Scouter's Trained Award · Exploring BSA G.O.L.D. Award · Eagle Scout (Six Eagle Scout Palms) · BSA Order of the Arrow (Brotherhood; BSA's Honors Society)
High School · National Honor Society
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Community Volunteer Participation |
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Boy Scouts of America · Assistant District Commissioner · Venturing Crew Advisor · Boy Scout Troop Assistant Scoutmaster
Knights of Columbus · 3rd Degree Knight · Youth Programs Coordinator; Young Squires
United States Naval Sea Cadet Corps [3] · Ensign, Administration & Personnel · Warrant Officer, Training & Operations [3] Currently inactive… |
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Personal Interests |
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Outdoors |
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· Boy Scouts of America · Civil War Re-enacting · Camping · Cooking |
· Fishing · Rifle Target Marksmanship · International / National Travel · Photography |
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Indoors |
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· Genealogy · International Political Science · Computers · Cooking |
· Reading · History · Music · Web Development |
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