Project Director's Resume (MIS Management / IT Projects Management) ...

Management
(MIS Operations Management / IT Projects Management)

· MIS Departmental Management

· IT Projects Management

· MIS Planning / Budgeting

· MIS Design / Specifications

· MIS Staff Supervision / Training

· User Relations / Training

· Contractor Staffing Management

· Priority / Resource Allocations

· Customer Support / Service

· Quality Control

· Strategic & Operational Planning
Strategies

· Purchasing / Receiving Technologies

· Network Security Strategies Management

· Major Technology Conversions

· Turnaround Strategies

· Global Infrastructure Architecture Strategies

· Network Infrastructure Development

· Client-Server Architecture Development

· Special Technologies Architecture Development

· Systems Development

· Testing / Implementation

· Production / Beta Technologies Analysis &
Testing

· Inventory Control

· Bill of Material Management

Capstone Corporation
Norfolk, Virginia (Dec 03 - Present)

Systems Administrator
Senior (Levels III & IV) Desktop Technical Support Advisor

As a Systems Administrator, tasks include (but are not limited to) the administration, performance evaluation, tasking assignments & work prioritizing, troubleshooting and repair of a 200+ Server Center utilizing multiple server technologies (Compaq, Dell, HP) and Windows NT / 2000 Server network operating systems, as well as a range of BackOffice systems (SQL Server, Exchange Server, Proxy / IIS Server, etc.). This center supports the Marine Aircraft Wings on the East Coast and deployed to the Middle East and Southwestern Asia.

As a Senior (Levels III & IV) Desktop Technical Support Advisor & Technician, tasking includes (but are not limited to) providing Tier III & IV client-server and network infrastructure environment technical support. This also included active, hands' on technical advanced analysis, diagnostics, preventive and corrective troubleshooting, and repair of the Marine Aircraft Wing (MarForLant) IT environment.

Major Tasks:

· Serving as a consultant for conducting advanced analysis, documentation, and recommendations for installations, enhancements, or replacements of Information Technology (IT) processes and systems

· Analysis and development of deployment and transition technology strategies that aligned emerging products for greater customer utilization and optimization globally

· Implementation of technology strategies, reallocation of resources, and prioritization of engineering and technical staffs to optimize skills sets while minimizing costs and test lead time required to shipping new products

Ultimate Solutions, Inc (TEK Systems)
New Orleans, Louisiana (Apr 03 - Dec 03)

Technical Team Lead / Senior Systems Analyst
(MIS Manager / Systems Administrator / Tier III Technical Support Advisor)

As the Technical Team Lead, tasks include (but are not limited to) the formation, organization, management, administration, performance evaluation, tasking assignments & work prioritizing, and training of a team of forty-two (42) Systems Administrators, Desktop Support Technicians, Helpdesk Technicians, Classified Technologies Administrators & Technicians, and Transition Analysts. This team supported 40,000 Marine Reservists, 15,000 active duty Marines, 400+ servers, and over 15,000 client professional workstations, desktops, portables, and peripheral components worldwide.

As a Senior Systems Analyst, my tasks include (but are not limited to) providing Tier III client-server and network infrastructure environment technical support. This also included active, hands' on technical advanced analysis, diagnostics, preventive and corrective troubleshooting, and repair of the Marine Forces Reserves (MarForRes) IT environment.

Major Tasks:

· Serving as a Contractor MIS Manager for the MarForRes NMCI-ISF Technical Support Center, ensuring all DoD, DoN, USMC, and OSD IA regulations are applied to over 300 servers and 15,000 workstations, desktops, and portable systems

· Serving as a consultant for conducting advanced analysis, documentation, and recommendations for installations, enhancements, or replacements of Information Technology (IT) processes and systems

· Serving as a contractor Technical Team Manager for a team of twenty-two (22) highly skilled Systems Administrators, Desktop Support Technicians, Helpdesk Technicians, and Transition Center Analysts

· Analysis and development of deployment and transition technology strategies that aligned emerging products for greater customer utilization and optimization globally

· Determining project scopes, requirements, resource requirements, and job completion dates

· Development of project timelines, milestones, work schedules, and job completion dates to meet technology release schedules

· Development of new job descriptions, narrowing candidate selections, candidate interviews, and recommended best-qualified candidate for employment

· Development of performance evaluations for engineering staff, included counseling employees, recommending advancements, disciplinary actions, and terminations

TEK Systems
New Orleans, Louisiana (Aug 02 - Dec 03)

Information Technology Consultant / Contractor
(MIS Manager / IT Projects Manager)

As a MIS Manager, my tasks includes (but are not limited to) the technical and business management of MIS groups for contracted clients. Also entailed is the completion of consultant duties related to the evaluation, planning, documentation, and recommendations for replacements or enhancements of Information Technology (IT) processes and systems at client sites.

As an IT Projects Manager, my tasks include (but were not limited to) the to provide analysis, design, installation, integration, management, and operations of global U. S. Government, educational, and private sector computer (client-server) and network infrastructures.

Major Tasks:

· Serving as a Contractor MIS Manager for the NMCI Legacy Systems Scrub Center, ensuring all DoD regulations are applied to over 220,000 retired workstations, desktops, and portable systems

· Serving as a consultant for several clients conducting analysis, documentation, and recommendations for installations, enhancements, or replacements of Information Technology (IT) processes and systems

· Serving as a contractor IT Projects Manager for several clients conducting analysis, documentation, design, procurement, installation, integration, operations management, administration, troubleshooting, and repairs to client-server and network infrastructures

· Analysis and development of technology strategies that aligned emerging products for greater customer utilization and optimization

· Implementation of technology strategies, reallocation of resources, and prioritization of engineering staffs to optimize skills sets while minimizing costs and test lead time required to shipping new products

· Determining project scopes, requirements, resource requirements, and job completion dates

· Development of project timelines, milestones, work schedules, and job completion dates to meet technology release schedules

· Development of new job descriptions, narrowing candidate selections, candidate interviews, and recommended best-qualified candidate for employment

· Development of performance evaluations for engineering staff, included counseling employees, recommending advancements, disciplinary actions, and terminations

Hewlett-Packard (Compaq) Corporation
Austin, Texas (Oct 97 - Jun 01)

Systems / Software Engineer III
(IT Projects Manager / Lab Manager / Test Team Supervisor)

As both Test Projects Manager & Test Group Lab Manager, I developed a “customer” based test strategy that brought test engineering focus away from bits and bytes and to customer environments and “real-world” testing of next generations of server, workstation, desktop, portable, and network technologies.

This resulted in Hewlett-Packard / Compaq winning numerous awards from several notable industry independent testing centers and trade magazines. The most significant of these awards was the 1999 NIC “Shootout”, hosted in Hawaii by PC Magazine, where Hewlett-Packard / Compaq’s Intel-based NICs were proven far superior to the exact same Intel NICs it submitted into competition.

My test strategy was later adopted Hewlett-Packard / Compaq-wide, saving Compaq millions of dollars in redundant testing and staff. As a result of this corporate-wide adoption and my Customer-based LAN / WAN infrastructure implementations / management, I was awarded 1,200 shares of Hewlett-Packard / Compaq stock as a Superior Achievement Award.

Major Tasks:

· Analysis and development of technology strategies that aligned emerging products for greater customer utilization and optimization

· Determining project scopes, requirements, resource requirements, and job completion dates

· Development of project timelines, milestones, work schedules, and job completion dates to meet technology release schedules

· Development of new job descriptions, narrowing candidate selections, candidate interviews, and recommended best-qualified candidate for employment

· Development of performance evaluations for engineering staff, included counseling employees, recommending advancements, disciplinary actions, and terminations

Entergy Corporation
New Orleans, Louisiana (Jan 96 - Oct 97)

Systems Engineer II
(MIS Operations Center Manager / IT Projects Manager)

At Entergy, I lead engineering teams in creating a Non-UNIX Centralized Operations Center then centralized all of Entergy’s mission-critical global applications in ¼^th the time estimated by senior corporate management for completion. In doing so, we freed up two-thirds of the corporation’s broadband bandwidth.

So much bandwidth was made available that Entergy’s non-regulated corporation leased the available bandwidth to MCI for “overflow” traffic needs, providing Entergy with a significant and until then unrealized profit source.

Since there was still a significant budget available, I also formed two distinct Beta Test Centers within the Operations Center – the first to test Pilot / Prototype Hardware and Beta Network Operating Systems / Operating Systems for strategic functionality & roll-out planning; the second to test corporate-developed and Commercial Off-The-Shelf Software for possible strategic functionality & mission-critical applications roll-out planning.

Major Tasks:

· Analysis, design, procurement, installation, integration, management, operations, troubleshooting, and repairs to several hundred servers utilized in corporate mission-critical applications operations

· Implementation of centralized server technology strategies, allocation of resources, and prioritization of client-server engineering staffs to optimize applications utilization while minimizing bottlenecks, backup and recovery operations, and operations costs

· Determining operations center scopes, requirements, resource requirements, and job completion dates

· Development of operations center timelines, milestones, work schedules, and job completion dates to meet technology release schedules

· Development of new job descriptions, narrowing candidate selections, candidate interviews, and recommended best-qualified candidate for employment

· Development of performance evaluations for engineering staff, included counseling employees, recommending advancements, disciplinary actions, and terminations

· Planning & implementation of network infrastructure strategies that freed major portions of
backbone bandwidth, allowing Entergy to lease out backbone bandwidth for a profit

Department of Defense
New Orleans, Louisiana (May 92 - Jan 96)

Computer Specialist
(Senior IT Projects Manager / MIS Operations Manager)

As a Senior IT Projects Manager for the Department of Defense, my task was to provide analysis, design, installation, integration, management, and operations of global U. S. Government computer, network, and telecommunications infrastructures as well as serving on multi-national development teams in Europe, Asia, the Pacific, and the Americas.

These projects incorporated millions of dollars and hundreds of personnel (military, federal civil servants, and consultants / contractors) per continent per project. All of these initiatives were successfully completed on or ahead of schedule and on or under budget. Several of these implementations significantly reduced travel and other expenses throughout the DoD with exponential cost savings to the federal budget.

I was later tasked with global projects for other government agencies and further provided technology infrastructures that generated even greater savings for the federal budget.

Major Tasks:

· Analysis, design, procurement, installation, integration, management, operations, troubleshooting, and repairs to United States Government computer, telecommunications, and network infrastructures worldwide

· Development and documentation of Requirements Definition Documents, Systems Analysis & Systems Design documents, Work Flow and Data Flow Diagrams, and supporting progress reporting documents for management / client analysis of my assigned projects progress

· Completed contractor and consultant contract negotiations where required to augment my project resources when needed

· Determining multiple projects scopes, requirements, resource requirements, and job completion dates

· Development of project timelines, milestones, work schedules, and job completion dates to meet technology release schedules

· Development of new job descriptions, narrowing candidate selections, candidate interviews, and recommended best-qualified candidate for employment

· Development of performance evaluations for engineering staff, included counseling employees,
recommending advancements, disciplinary actions, and terminations

Tulane University of Louisiana
New Orleans, Louisiana (Jan 90 - May 92)

Faculty Assistant
(Teacher's Assistant / Lab Manager / MIS Operations Manager)

At Tulane, my duties provided me with vast teaching, communications, interpersonal relationship, and management opportunities in the educational sector. My tasks included everything from teaching undergraduate seminars, lab management, student worker staff management, and tutoring.

I proved myself to be so successful at Tulane that the Tulane University Basketball Program Head Coach commented to the Tulane University President & my Dean the following information:

“Professors teach classes of students without regard to these students actually learning the material covered. Mr. White teaches each student per class, and our athletes are learning far more from his computer science courses than they are from our Nobel Prize winning Professors’ courses. He’s the most popular Instructor on campus today…for both athletes and non-athlete students at Tulane.” [2]

I was also instrumental in bringing into Tulane’s classroom “real world” experiences to relate to students and faculty alike, bringing a deeper understanding of how computer technologies & network infrastructures impact the business world students would soon enter.

Major Tasks:

· Procurement, installation, integration, enhancement, management, operations, troubleshooting, and repairs to Tulane University’s computer and network infrastructures

· Development of job descriptions, narrowing candidate selections, candidate interviews, and recommended best-qualified candidate for student lab employment

· Development of performance evaluations for student lab staff, included counseling employees, recommending advancements, disciplinary actions, and terminations

· Planning & implementation of campus-wide anti-virus infrastructure strategies that significantly reduced virus, worm, Trojan horse infestations and lost computer resources

· Actively taught undergraduate seminars and labs in multiple computer disciplines (i.e.: programming, networking, client-server environments, and MIS Management)

· Counsel students on their academic curriculum as it related to the public, educational, and private sectors of the computer industry as well as how to best optimize their opportunities upon and after graduation

[2] February 1992, as related to me by my CIS Program Dean hours after the meeting concluded…

United States Marine Corps
Washington, District of Columbia (May 76 - Oct 89)

Logistics Chief
(Computer Management / Maintenance Management)

Provisioned the Marine Corps’ logistics efforts with computer automation, greatly enhancing logistics accountability as well as significantly reduce the time required to order materials needed by Divisions, Field Service Support Groups, and Air Wings.

Developed logistics standard operating procedures with the advent of computer technologies and network infrastructure introduction at the Regimental, Battalion, and Air Wing Group levels of command.

Trained subordinate Marines in the use of computers as they applied to logistics and maintenance management throughout the Fleet Marine Forces (FMF).

Managed logistics and maintenance management centers throughout the world.

Major Tasks:

· Supervision of subordinate Marines in the daily operations of a logistics department at the battalion / air group levels of command

· Provided regular evaluations of subordinates in order to optimize their career opportunities within the Marine Corps OR advise them that it was perhaps best to leave the Corps at the end of their enlistments

· Conducted regularly scheduled specialty training as well as Basic Marine Corps skills training seminars to improve the overall proficiency of my Marines

· Planned & implemented new computer & network strategies to optimize the use of computers as it became useful at the battalion / air wing group levels of command

Network Operating Systems
(Installation, Integration, Operations, Upgrades, Troubleshooting)

Microsoft (Server, Advanced Server)

· Microsoft LAN Server

· Microsoft Windows NT (3.x, 4.x)

· Microsoft Windows 2000

· Microsoft Windows 2003

Novell (Installation & Integration Only)

· Novell Netware 4.x

· Novell Netware 5.x

SCO (Installation & Integration Only)

· SCO UNIX (all versions)

· SCO UNIXWare (all versions)

Applications Server Systems
(Installation, Integration, Operations, Upgrades, Troubleshooting)

Microsoft

· Microsoft SQL Server

· Microsoft Internet Information Server

· Microsoft SMS Server

Microsoft

· Microsoft Proxy Server (Compaq Appliance Server)

· Microsoft Exchange Server

Remedy

· Remedy Track-It! Enterprise Server (v4.x, 5.x)

Network Infrastructure
(Installation, Integration, Operations, Upgrades, Troubleshooting)

Client-Server (Computer) Infrastructure Technologies

Operating Systems
(Installation, Integration, Operations, Upgrades, Troubleshooting)

IBM

· IBM Disk Operating Systems (DOS; All Versions)

· IBM Windows

· IBM OS/2

· IBM OS/2 Warp

Microsoft

· Microsoft Disk Operating Systems (DOS; All Versions)

· Microsoft Windows 3.x

· Microsoft Windows for Workgroups 3.1x

· Microsoft Windows 9x

· Microsoft Windows NT Workstation (v4.x)

· Microsoft Windows 2000 (Home, Professional)

· Microsoft Windows XP (Home, Professional)

Software Systems
(Installation, Integration, Operations, Upgrades, Troubleshooting)

Applications Suites

· Corel

· Lotus

· Microsoft

Programming Languages

· HTML

Anti-Virus / Virus Scan

· Central Point

· F-Prot / Net-Prot

· M^cAffee

· Norton

Web Development

· FrontPage

· Anfy JAVA Applets

Network Intrusion Detection

· Computer Associates eTrust

· Symantec ManHunt

Help Desk Management Systems

· Track-It! Enterprise

Clinical Management Systems

· CareEnhance

Computer Hardware
(Installation, Integration, Operations, Upgrades, Troubleshooting)

[3] Currently inactive…

Computer Information Systems

Advanced Management & Leadership