Investigative - Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
 

1. Analyzes and tests computer programs or system to identify errors and ensure conformance to standard.

2. Consults with staff and users to identify operating procedure problems.

3. Formulates and reviews plans outlining steps required to develop programs to meet staff and user requirements.

4. Coordinates installation of computer programs and operating systems, and tests, maintains, and monitors computer system.

5. Writes documentation to describe and develop installation and operating procedures of programs.

6. Devises flow charts and diagrams to illustrate steps and to describe logical operational steps of program.

7. Reads manuals, periodicals, and technical reports to learn how to develop programs to meet staff and user requirements.

8. Reviews and analyzes computer printouts and performance indications to locate code problems.

9. Assists staff and users to solve computer related problems, such as malfunctions and program problems.

10. Trains staff and users to use computer system and its programs.

11. Modifies program to correct errors by correcting computer codes.
 

Programming - Writing computer programs for various purposes.

Troubleshooting - Determining causes of operating errors and deciding what to do about it.

Operations Analysis - Analyzing needs and product requirements to create a design.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
 

Job Zone Three: Medium Preparation Needed

Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree.

Training: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers.