EDUCATION: BACHELOR OF SCIENCE DEGREE (1982) Major: Professional Aeronautics Minor: Business Management Embry Riddle Aeronautical University , Daytona Beach, Florida Community College of the Air Force, Shaw Air Force Base, SC (1989) Associate Degree - Information Management Systems Technology Bookkeeping Certificate Novell Certification SCAGPO Certification
SUMMARY OF QUALIFICATIONS: Nineteen years of extensive and diversified experience in Information Systems with demonstrated success as a Project Manager and Technical/Manager. Proven ability in dealing effectively with all levels of professionals and support personnel; leadership skills to guide and motivate staff to achieve desired results. Capable of handling many phases of management, administration, and quality assurance smoothly and efficiently in accordance with established systems and procedures. Extremely computer proficient in a wide variety of software packages; knowledge of several programming languages, set up and maintenance, telecommunications, and utilities. Exceptional organizational, inter-personal management and coordinating abilities. High degree of initiative in accomplishing objectives. Strengths in productivity improvement, supervision, production planning and inventory control, project management, and customer assistance. Skilled in managing projects from initial conceptualization and systems specifications through the entire installation and finalizing stages. Broad knowledge of business functions and strategies combined with computer data management, entrepreneurial skills and analytical writing abilities. Planned and implemented strategies for capital investment and finance. Installed and maintained networks for small and newly developed businesses.
PROFESSIONAL EXPERIENCE: 1995 to Present - University of South Carolina -Purchasing Department as Webmaster, Project Manager, Analyst, Trainer, Consultant, MIS/IS/Programmer. Duties included cash flow projections; handling and overseeing administration; research, development, and design and negotiating state government and industrial contracts �Designed, implemented and produced the first stage of USC's Purchasing Department, World Wide Web home page �Consultant and provider of technical help to various administrative offices of the University of South Carolina in order to facilitate the introduction of a new computer based Financial Information System �Responsible for assurance of correct hardware and software installation in a primarily Windows and TC/PIP environment �Confirming connections to the Client/Server system that vary with dial-up, connections through LAN servers, connected through hubs directly �Help users with understanding security arrangements which being complex but workable �Responsible for researching, installing, configuring and maintaining server and connecting equipment, software, security issues including Fire Wall Filtering and host server for other departments �Developed means for which all state and USC agencies can see, download, all state contracts and the Minority Vendor Directory and a Bid Preference vendor program, Forms and Supply information, and Purchasing Card, using the Internet �Produced billing information using current main frame to confirm valid accounts and departments for the entire University to include five regional campuses �Analyze and report on the installation and updates of all software programs and hardware components �Day-to-day production of entire site using advanced HTML, CGI, Java, Javascript, Frames, Forms, Layers, and Audio �Forecast sites' future plans including staffing and budgeting �Work with all departments to coordinate company's Internet strategy �Redesign websites as needed �Use important team management skills for project development �Set corporate standards for publishing on the websites �Developed and implemented on-line marketing programs �Created and executed marketing plans (trade shows, seminars, and newsletters) �Marketing programs focus on technology in the following areas: Internet, Intranet, ECommerce, B2B and Workflow �Maintained customer database for marketing needs �Organized and maintained all corporate literature �Demonstrated ability to develop and implement IS solutions to meet organizational goals �Management consulting and delivery of outsourced applications and services to meet organizational needs �Development and management small-to-medium operating budgets �Evaluation, selection, and installation of in-house and outsourced mainframe, midrange, networked and client server administrative and financial systems �Development of Network and Infrastructure �Project management over multiple platforms �Exceptional ability and experience to lead multiple web-based projects from concept to implementation �Monitor network traffic and Internet abuse by filtering and monitoring solutions for managing web; e-mail and bandwidth usage �Administer primary DNS server handling version updates and new DNS entries �Assist in the administration of setting authorization rules, proxies, Virtual Private Networks and importing firewall logs into access database �Development of GUI-interface page creation, META-files, graphics, layout and design concepts, and secured site vendor negotations and on-line form creation
Aug 94 - Oct 94 Diamont Boart Ltd. �Inventory manager for supplies and products received and shipped both national and international using computer data base program. �Managed an AS400 system to include software and hardware. �Daily instruction to individuals on a daily basis on the use of computer systems and their limitations and expectations. �Performed business analysis on existing customer data base to establish revenue trends �Recommended and identified cost containing measures and revenue opportunities to senior management through electronic presentations �Interfaced with the sales department regarding break/even analysis on customer accounts �Assisted in the pricing of customer contracts with analysis programs �Provided detail analyses on margin spreads and price points �Responsible for all financial reporting, customer invoicing and reconciliation of accounts for a company with yearly revenues of $6,000,000 �Interfaced with a customer base of 4000+ accounts to solve all issues regarding customer billing and additional project requests �Improved customer service by establishing a electronic work order control program to direct requests more efficiently and track their progress
Nov 70 to Aug 94 - Military Service �Operations Resource Management Supervisor/Manager; Noncommissioned Officer in Charge of Flight Operations for the United States Air Force �Principal duties and responsibilities involved directing and coordinating through subordinate management personnel, operation and control activities �Coordinating activities of sections in Operations department, such as dispatching, flight control, flight training and meteorology, to ensure maximum operating efficiency �Conferring with administrative personnel, government regulatory agencies, and representatives of various agencies to propose revision and adoption of rules and procedures governing flight operation activities �Directing preparation of supplemental training materials or revision of operational manuals via wordprocessing programs �Supervising maintenance of automated data systems pertaining to aircraft operations, flying hour allocations and utilization, aircrew and operational support resources training and accomplishments �Maintaining mission information and planning data through computer programs; ensuring maximum benefit was realized from available resources allotted to operations functions �Planning and directing activities concerned with development, application, and maintenance of quality standards as well as supervising the preparation of, and preparing technical studies, evaluations, and reports �Developed procedures of implementation to save millions of dollars and manpower with the use of personal computers �Motivated various levels of management to promote electronic means of managing operations �Resolved and improved statistical reporting done on an old main frame system �Developed a document management system using scanning and imaging with the use of PC and software and training �Provide consultation for management of requirements of design and use of PC hardware and software �Provide services and administration guidance for computer departments �Developed a Quality Assurance plan for the project through self-directed work teams �Integrated this facility into the evolving computer environment, incorporating other media such as internet and virtual reality �Increased productivity 15% by restructuring technician work assignments and by designing an automated tracking system that simplified the task of monitoring the performance of personnel in annual training �Manage and work with training personnel and other departments to implement Total Quality Management (TQM) methodologies
COMPUTER SKILLS: �Operating System - DOS, Windows 3.X, Windows 9X, Windows NT, Windows 2000, Linux �Programming - Programing - ASP, PHP, Visual Basic, C, C++, Java, JavaScript, SQL, HTML, COBOL, Pascal, Fortran, BASIC �Networking - LAN setup and troubleshooting, installing and administration, NT server and Netware, Microsoft IIS Server, TCPIP �Hardware - Build, troubleshoot and upgrade �Software - Office Suites, Wordprocessing, Databases, Spreadsheets, Presentation, Email �Create Internet Web Pages - Using HTML, Java, Script, CGI, C ++, Microsoft Frontpage, Dreamweaver and Visual Basic �Graphic Design Software: Photoshop 4.0, Corel, Adobe, Draw, Illustrator, and Gif Builder �Multimedia Development Software: Macromedia Director 6.0, Shockwave, Sound Edit 16
PROFESSIONAL AFFILIATIONS: �President of Administrative Employees Club of University of South Carolina 1998 -1999 �Chairman of the Mayor's Youth Council of Sumter County, 1989-1990 �Member of American Society for Quality Control �Webmaster's Guild �Webmaster for the South Carolina Epilepsy Foundation �Chaired numerous charity activities �Annual Special Olympics volunteer officiator �Notary Public
REFERENCES: Available Upon Request
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