Change Management Best Practices---
Excellent source for benchmarking results for change management; articles, case studies, change management, books, and reengineering tutorial series.
Reengineering and Change Management Best Practices---
Excellent source for on-line reference material for business process
reengineering.
Total Quality Management
The Change Management Toolkit for Reengineering
Change Management Kit---
Repair tools for wounded corporations in the areas of management, sales,
customer service, supervisory skills and corporate structure.
International Benchmarking Centre.
MIT Tools for Inventing Organisations - Tom Malone's Handbook
NASA Change Management Site
DOD College of Innovation - BPR Resources
Department of Defense BPR Site