* Deploy NT Workstation 4.0 on all the users desktops or laptops. Confirm the existing users are ready for Y2K by installing latest drivers.
* Confirm the user has network connectivity to the XEROX network (NT and Novell networks).
* Load and configure their Laptops and desktops with Microsoft Outlook.
* Configure laptop modem so they can Remotely Access the network.
* Harvest user�s machine and then restore their critical data on their new machine.
* Install and configure special software such as CA Unicenter, Rumba, PeopleNet, etc.
GTE Information Technology, Desktop Deployment Specialist. Project life: May �98 - Sept. '98
* Standardize all the desktops and laptops at various GTE locations nationwide.
* Troubleshoot the Network Interface Card so it communicates with GTE's Banyan network.
* Install Windows 95, MS Office 97, Netscape, Acadia, and Norton Antivirus software.
* Setup the NIC Card so it has Microsoft and Banyan Clients.
* Establish connectivity with the NT Server and confirm backup process on the server.
* Setup the computers (Hewlett Packard's) with the latest drivers for their hardware.
Excel Telecommunications Information Technology, Production Control Analysts. Project life: November 10th �97 - April '98
* Analysis and responsive to fix job abends, system outages, recognize problems and resolve or escalate.
* Participate in new systems and/or changes to existing processes.
* Define and maintain sysdoc, job doc, and production schedule for processes with 100% accuracy.
* Monitor production schedules as required to meet objectives (daily, weekly, monthly).
* Document, communicate morning status, schedule variances with ETA�s to applications, management, and IT.
* Implement and coordinate changes through change control process.
* Support and participate in transition to new scheduler, systems, and platforms.
* Review processes monthly, make changes, communicate and document them.
* Determine and establish control points.
Production Support Administrator August 23rd �96 - February 17th �98
% Setup and execution of production schedules in the client/server and mainframe environment working with Control/M.
% Solving production problems with client/server applications running in a Windows/UNIX three tier architecture. UNIX systems to include Solaris and AIX.
% Setup and monitoring the execution of processes in a client/server relational environment using Patrol and Netview 6000.
% Working with the user community in solving production problems/questions and scheduling system outages.
% Setup and enforce Information Technologies production standards.
% Automating Production Support, Production Control and Operations areas.
% Maintain a UNIX report distribution system, interfacing with Dazel Output Manager.
% Supporting business continuity, including backups using ADSM and vaulting of critical data.
% Setup, modify and publish production service level metrics including preparation of reports for executive management.
% Documenting various procedures for different jobs and updating them frequently.
% Working with systems development areas reviewing testing scenarios and results for validity.
Technical Co-Op position as an Assistant Engineer. July �94 - August �96
# Troubleshooting, testing, and installing hardware and software on PC�s.
# Surfing the Internet, updating home pages, downloading information, networking.
# Monitoring MCI network, collecting data, updating databases, compiling reports.
# Assisting Engineers in Research, Testing and documentation.
# Interfacing with Engineers in support of Power Investigations and Analysis.
# Preparing process flow diagrams depicting Departmental Missions and Goals.
# Initiating investigations and coordinating engineer assignments.
# Compile and assemble investigative summary reports for inclusion into executive briefings and Departmental Technical Summaries.
Skills and Abilities
Troubleshooting Hewlett Packard machines (all series), IBM Thinkpad�s, Compaq�s. Configuring sound, video, and NIC cards.
Configuring 3Com network cards.
Hands on training setting up Windows NT Server, NT Workstations, and small LAN. Setting up computers with Pier to Pier, and/or Ethernet connections and configuring them.
Experience in Patrol, Netview, Qmaster, ADSM and P2K. Currently studying for Windows MCSE certification. Experience in NT Server 4.0
Windows NT, Windows '95, '98. C, UNIX, MS/DOS, HTML, ISQL, Pascal, Assembly Language, Basic. MS-Windows, MS Outlook and Database experience. Some Xwindows and Windows-based programming experience.
Recipient of the Honor Roll from The College of Engineering, UTA �93, �94.
Education
Bachelor of Science in Computer Science Engineering. University of Texas at Arlington. August �96
MCP (Microsoft Certified Professional) Certified in NT Server 4.0
Successfully completed MCSE Core Requirements.
Electives
$ Artificial Intelligence
$ Operating Systems
$ Professional Technical Communication
$ Computer Architecture
$ Database Structures
$ Object Oriented Software Engineering
Activities and Interests
- A member of The Institute of Electrical and Electronics Engineers (IEEE), UT at Arlington.
- A member of Baptist Student Union, Texas Wesleyan University, Fall �91 - Spring �92.
- A member of Alpha Phi Omega, National Service Fraternity, Texas Wesleyan University, Fall �91 - Spring �92.
- Working with software, traveling, philatelic, building and updating internet home pages, scuba diving & bungee jumping.
Return to main page.